Consolidated page of all release notes for Telecommunications Network Inventory from Xanadu to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Telecommunications Network Inventory release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Telecommunications Network Inventory to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release |
Release notes |
Xanadu |
If you are an existing user of previous releases, both legacy and new product models will be available in the Network Inventory Workspace menu after upgrading to Xanadu. To rectify this issue, you must migrate your legacy product model data to the new product model tables in your current instance. For more details about the procedure, see KB1695167.
|
Yokohama |
The Yokohama release needs the Xanadu platform version to support the Design and Assign playbook feature.
|
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
New features
Between your current release family and Australia, new features were introduced for Telecommunications Network Inventory.
| Release |
Release notes |
Xanadu |
|
Yokohama |
|
Zurich |
- Create logical connection record
- Logical interfaces created are now automatically related to their corresponding cards or parent equipment. This enhancement ensures consistency across systems and
helps prevent duplicate CI creation by
improving the alignment between logical and physical interfaces.
- Visualize your network infrastructure
- Use the new L1 menu that consolidates all network visualizations into a single canvas and include a tabular section for each view, such as site, floor, and topology. The following roles are introduced to manage
datacenter infrastructure.
- DC Floor Designer (sn_ni_core.dc_floor_designer) – Design floor layout in Map Studio.
- DC Ops Agent (sn_ni_core.dc_ops_agent) – Oversee the operations of the data center floor.
- DC Ops Viewer (sn_ni_core.dc_ops_viewer) – View the Network Inventory Workspace and its components.
- Floor map
- Use the floor map to view the layout of your datacenter infrastructure. View network asset placement and operational details to monitor
power, thermal, and usage data. View the incidents and alerts and take appropriate action.
- Geo map
- Use the geo map to view the geographical locations of your network sites and data centers. Geo map supports rendering data centers on the map, enabling the relevant persona, such as the DC Ops Viewer, to view connected data
centers. You can open a data center floor map directly from the geo map for more detailed insights.
- Manage datacenter floor map
- Upload and manage your datacenter map objects using the Map Studio interface. Enable you to view respective floor plans for a selected
building in a campus.
- Service Operations Workspace
- Provides a converged experience for agents to view both incident/alarm details and Network Inventory entities within a single Workspace. Enhances efficiency in retrieving information and significantly improves the overall
user experience.
- Capacity management
- Supports pushing operational data to REST endpoints through an exposed API and store it in the ClothoDB. Overlay time series metrics on the
datacenter floor map to monitor overall health and take appropriate action.
- Collect operational values for datacenter
- Manually record operational values of Configuration Items (CI) and store it in ClothoDB. Use this data for datacenter performance
tracking.
- Define the datacenter details
- Define your datacenter record to view the location-specific attributes for each
datacenter, including the campus, buildings, and floors where your network asset is located.
- Define the power circuit details
- Define the power circuit record to represent the electrical pathway that delivers power within a data center.
- Define the facility hardware details
- Define the facility hardware record to represent power, HVAC (Heating, Ventilation, and Air Conditioning), network representation, and their connectivity in a data center.
- Create a facility model
- Create a facility model to define the physical characteristics data of the facility record based on the product manufacturer's recommendations.
- Create a equipment record
- View datacenter records listed in the Equipment task attribute form.
- Define the network interface details
- Add Wavelength attribute to the Network Interface form and Port position attribute to Interface Model form.
- Create an equipment holder model
- Added RU numbering direction attribute to define the numbering sequence of rack units in the Rack view.
|
Australia |
- Remote Hands Request Management
- Enable your customers to request services such as power usage enquiries, equipment installation, equipment restarts, and more by connecting with onsite operations agents at your facility. Securely store your customer
requests in the Remote Hands Case table, with role-based access controls. View an auto-generated summary of your requests for quick reference.
|
Changes
Between your current release family and Australia, some changes were made to existing Telecommunications Network Inventory features.
| Release |
Release notes |
Xanadu |
|
Yokohama |
No updates for this release. |
Zurich |
|
Australia |
No updates for this release. |
Removed
Between your current release family and Australia, some Telecommunications Network Inventory features or functionality were removed.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Deprecations
Between your current release family and Australia, some Telecommunications Network Inventory features or functionality were deprecated.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Activation information
Review information on how to activate Telecommunications Network Inventory.
| Release |
Release notes |
Xanadu |
The Telecommunications Network Inventory application is a ServiceNow AI Platform feature that is available with activation of the Network Inventory Advanced plugin (sn_ni_adv). For details, see Install Telecommunications Network Inventory.
|
Yokohama |
Install Telecommunications Network Inventory by requesting it from the ServiceNow Store. For details about the installation procedure, see Install Telecommunications Network Inventory.
|
Zurich |
Install Network Inventory Advanced plugin (sn_ni_adv) by requesting it from the ServiceNow Store. For installation details, see Install TNI. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
|
Australia |
Install Network Inventory Advanced plugin (sn_ni_adv) by requesting it from the ServiceNow Store. For installation details, see Install TNI. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
|
Additional requirements
If any additional requirements were introduced or changed for Telecommunications Network Inventory we have noted them here.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
- You must install Telecommunications Alarm Management Open API (sn_ind_tmf642) and Customer Service Problem Management (sn_sprb_mgmt) plugin to view incident and alert details.
- You must install the Indoor Mapping plugin (sn_map_core) to create and manage floor maps for data centers.
|
Australia |
You must install Customer service install base management (sn_cs_sm_request) plugin and Remote Hands plugin from the ServiceNow Store to use the Remote Hands
feature.
|
Browser requirements
If any specific browser requirements were introduced or changed for Telecommunications Network Inventory we have noted them here.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Accessibility information
Review details on accessibility information for Telecommunications Network Inventory, such as specific requirements or compliance levels.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
Improved overall accessibility across Network Inventory application, focusing on keyboard navigation, screen readers, zoom levels, colour contrast, and text spacing.
|
Localization information
If there are specific localization considerations for Telecommunications Network Inventory we have noted them here.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Telecommunications Network Inventory we have noted them here.
| Release |
Release notes |
Xanadu |
- Provide a visualization of the circuit and its underlying connection elements with revisions and protection paths on a dedicated canvas.
- Get enhanced rack and cabinet visualization capabilities, including viewing, editing, and updating features, along with new KPIs for better capacity planning and prioritization.
- Archive current configurations while operationalizing a planned revision and compare them with original connections to detect changes.
- Export equipment models and templates along with related hardware to an Excel data source, and import them to another ServiceNow instance.
- TMF conformance for TMF 639 Resource Inventory API.
See Telecommunications Network Inventory for more information.
|
Yokohama |
- View the geographical location and the details of your network site
- Design and assign a configuration item using a playbook and add custom states to a Change model.
- Define a logical composite to track and manage its CI.
- Import and export your collection of models and templates in JSON format.
- Enable Deny ACL to ensure the compliance with the enhanced security model.
See Telecommunications Network Inventory for more information.
|
Zurich |
- The Logical interfaces (such as VLANs) and physical interfaces (such as Gigabit Ethernet ports) are now related to their parent equipment or card to
help prevent duplicate CI
creation.
- Get converged experience for Network Inventory workflows using Service Operations Workspace.
- Upload and manage CAD/PNG of floor maps to view the datacenter layout with physical asset placements over the floor.
- Ingest operational data and show time series metrics on the
datacenter floor map to monitor
health.
- Capture an inventory of operational facilities and define their relationships to respective network hardware such as the power chain.
See Telecommunications Network Inventory for more information.
|
Australia |
- Enable customers to request services for equipment housed in your facility using Remote Hands.
- View a concise summary of Remote Hands Request
See Telecommunications Network Inventory for more information.
|