Combined Telecommunications Network Inventory release notes for upgrades from Xanadu to Australia

  • Release version: Australia
  • Updated May 4, 2026
  • 11 minutes to read
  • Consolidated page of all release notes for Telecommunications Network Inventory from Xanadu to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Telecommunications Network Inventory release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Telecommunications Network Inventory to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    If you are an existing user of previous releases, both legacy and new product models will be available in the Network Inventory Workspace menu after upgrading to Xanadu. To rectify this issue, you must migrate your legacy product model data to the new product model tables in your current instance. For more details about the procedure, see KB1695167.

    Yokohama

    The Yokohama release needs the Xanadu platform version to support the Design and Assign playbook feature.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Telecommunications Network Inventory.

    Release Release notes

    Xanadu

    Visualization of a rack or cabinet
    Gain visibility of your data centers infrastructure through advanced rack and cabinet insights. Edit a rack or cabinet to add, reserve, move, and remove any equipment. This enables you to create equipment from the rack or cabinet view.
    Revise a configuration item
    Perform a comparative validation between the revision and the original connections to identify any changes between them.
    Import Models and Templates
    Import the models and templates from an external system via XLS template.
    Visualization of circuits
    Provide a visualization of the circuit and its underlying connection elements on a dedicated window. View the revisions and protection paths of a logical connection, and selectively collapse expanded layers instead of collapsing the entire structure.
    Create a cable record by using design and assign
    Instantiate cables and associated strands using a cable template.
    Modify a network topology record using design and assign
    Modify a network topology for adding or removing the nodes and edges by using a new change model.
    Create capacity function
    Identify and prioritize the capacity function by using the category and order attributes. Access the capacity management forms from the Workspace lists view.
    Network Inventory Workspace
    View your and your team's work in the new landing page.

    Yokohama

    Design and assign your network services
    Create and configure playbooks for design and assign a configuration item. The Design and Assign playbook provides step-by-step guidance for designing a network service. Use the playbook to complete guided activities to instantiate a network inventory record.
    Design and Assign function for logical connections
    Use the Design and Assign playbook to instantiate a logical connection and its associated connection elements. Once each activity completes, view the circuit map to visualize the logical connection elements.
    Visualization of geo map
    Use the Network site map to view the geographical location of your network sites and the information such as site details, connectivity, and capacity.
    Creating an inventory template for a logical composite
    Instantiate a logical composite record and associated equipment and racks using a logical composite template.
    Add an equipment or rack to logical composite
    Add equipment or rack to a logical composite using a change model.
    Remove an equipment or rack from logical composite
    Remove a rack or equipment from a logical composite using a change model.
    Create an equipment record by using design and assign
    Create a change request for an equipment record from the All Equipment list view using the Create equipment UI action.
    Import models and templates in JSON format
    Create an import request to import your collection of models and templates in JSON format.
    Export hierarchy of models and templates
    Export the hierarchy and all related records of a model or inventory template in JSON format.
    Managing your network functions
    The xNF and xNF instances records are added in the Inventory menu and retained the Services menu for application services.
    Create a telephone infrastructure
    Supports all types of telephone numbers.

    Zurich

    Create logical connection record
    Logical interfaces created are now automatically related to their corresponding cards or parent equipment. This enhancement ensures consistency across systems and helps prevent duplicate CI creation by improving the alignment between logical and physical interfaces.
    Visualize your network infrastructure
    Use the new L1 menu that consolidates all network visualizations into a single canvas and include a tabular section for each view, such as site, floor, and topology. The following roles are introduced to manage datacenter infrastructure.
    • DC Floor Designer (sn_ni_core.dc_floor_designer) – Design floor layout in Map Studio.
    • DC Ops Agent (sn_ni_core.dc_ops_agent) – Oversee the operations of the data center floor.
    • DC Ops Viewer (sn_ni_core.dc_ops_viewer) – View the Network Inventory Workspace and its components.
    Floor map
    Use the floor map to view the layout of your datacenter infrastructure. View network asset placement and operational details to monitor power, thermal, and usage data. View the incidents and alerts and take appropriate action.
    Geo map
    Use the geo map to view the geographical locations of your network sites and data centers. Geo map supports rendering data centers on the map, enabling the relevant persona, such as the DC Ops Viewer, to view connected data centers. You can open a data center floor map directly from the geo map for more detailed insights.
    Manage datacenter floor map
    Upload and manage your datacenter map objects using the Map Studio interface. Enable you to view respective floor plans for a selected building in a campus.
    Service Operations Workspace
    Provides a converged experience for agents to view both incident/alarm details and Network Inventory entities within a single Workspace. Enhances efficiency in retrieving information and significantly improves the overall user experience.
    Capacity management
    Supports pushing operational data to REST endpoints through an exposed API and store it in the ClothoDB. Overlay time series metrics on the datacenter floor map to monitor overall health and take appropriate action.
    Collect operational values for datacenter
    Manually record operational values of Configuration Items (CI) and store it in ClothoDB. Use this data for datacenter performance tracking.
    Define the datacenter details
    Define your datacenter record to view the location-specific attributes for each datacenter, including the campus, buildings, and floors where your network asset is located.
    Define the power circuit details
    Define the power circuit record to represent the electrical pathway that delivers power within a data center.
    Define the facility hardware details
    Define the facility hardware record to represent power, HVAC (Heating, Ventilation, and Air Conditioning), network representation, and their connectivity in a data center.
    Create a facility model
    Create a facility model to define the physical characteristics data of the facility record based on the product manufacturer's recommendations.
    Create a equipment record
    View datacenter records listed in the Equipment task attribute form.
    Define the network interface details
    Add Wavelength attribute to the Network Interface form and Port position attribute to Interface Model form.
    Create an equipment holder model
    Added RU numbering direction attribute to define the numbering sequence of rack units in the Rack view.

    Australia

    Remote Hands Request Management
    Enable your customers to request services such as power usage enquiries, equipment installation, equipment restarts, and more by connecting with onsite operations agents at your facility. Securely store your customer requests in the Remote Hands Case table, with role-based access controls. View an auto-generated summary of your requests for quick reference.

    Changes

    Between your current release family and Australia, some changes were made to existing Telecommunications Network Inventory features.

    Release Release notes

    Xanadu

    Visualization of a rack or cabinet
    The new rack visualization provides new power, weight, and capacity metrics.
    Creating your inventory models
    The legacy product model tables are deprecated and they are migrated to Enterprise product model app.

    Yokohama

    No updates for this release.

    Zurich

    Define network service instance details
    xNF Instance is renamed to Service Instance.
    Define network function details
    xNF is renamed to Network Function.

    Australia

    No updates for this release.

    Removed

    Between your current release family and Australia, some Telecommunications Network Inventory features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some Telecommunications Network Inventory features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate Telecommunications Network Inventory.

    Release Release notes

    Xanadu

    The Telecommunications Network Inventory application is a ServiceNow AI Platform feature that is available with activation of the Network Inventory Advanced plugin (sn_ni_adv). For details, see Install Telecommunications Network Inventory.

    Yokohama

    Install Telecommunications Network Inventory by requesting it from the ServiceNow Store. For details about the installation procedure, see Install Telecommunications Network Inventory.

    Zurich

    Install Network Inventory Advanced plugin (sn_ni_adv) by requesting it from the ServiceNow Store. For installation details, see Install TNI. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Australia

    Install Network Inventory Advanced plugin (sn_ni_adv) by requesting it from the ServiceNow Store. For installation details, see Install TNI. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Telecommunications Network Inventory we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    • You must install Telecommunications Alarm Management Open API (sn_ind_tmf642) and Customer Service Problem Management (sn_sprb_mgmt) plugin to view incident and alert details.
    • You must install the Indoor Mapping plugin (sn_map_core) to create and manage floor maps for data centers.

    Australia

    You must install Customer service install base management (sn_cs_sm_request) plugin and Remote Hands plugin from the ServiceNow Store to use the Remote Hands feature.

    Browser requirements

    If any specific browser requirements were introduced or changed for Telecommunications Network Inventory we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Telecommunications Network Inventory, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    Improved overall accessibility across Network Inventory application, focusing on keyboard navigation, screen readers, zoom levels, colour contrast, and text spacing.

    Localization information

    If there are specific localization considerations for Telecommunications Network Inventory we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Telecommunications Network Inventory we have noted them here.

    Release Release notes

    Xanadu

    • Provide a visualization of the circuit and its underlying connection elements with revisions and protection paths on a dedicated canvas.
    • Get enhanced rack and cabinet visualization capabilities, including viewing, editing, and updating features, along with new KPIs for better capacity planning and prioritization.
    • Archive current configurations while operationalizing a planned revision and compare them with original connections to detect changes.
    • Export equipment models and templates along with related hardware to an Excel data source, and import them to another ServiceNow instance.
    • TMF conformance for TMF 639 Resource Inventory API.

    See Telecommunications Network Inventory for more information.

    Yokohama

    • View the geographical location and the details of your network site
    • Design and assign a configuration item using a playbook and add custom states to a Change model.
    • Define a logical composite to track and manage its CI.
    • Import and export your collection of models and templates in JSON format.
    • Enable Deny ACL to ensure the compliance with the enhanced security model.

    See Telecommunications Network Inventory for more information.

    Zurich

    • The Logical interfaces (such as VLANs) and physical interfaces (such as Gigabit Ethernet ports) are now related to their parent equipment or card to help prevent duplicate CI creation.
    • Get converged experience for Network Inventory workflows using Service Operations Workspace.
    • Upload and manage CAD/PNG of floor maps to view the datacenter layout with physical asset placements over the floor.
    • Ingest operational data and show time series metrics on the datacenter floor map to monitor health.
    • Capture an inventory of operational facilities and define their relationships to respective network hardware such as the power chain.

    See Telecommunications Network Inventory for more information.

    Australia

    • Enable customers to request services for equipment housed in your facility using Remote Hands.
    • View a concise summary of Remote Hands Request

    See Telecommunications Network Inventory for more information.