Governance, Risk, and Compliance

  • Release version: Australia
  • Updated March 12, 2026
  • 5 minutes to read
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    Summary of Governance, Risk, and Compliance

    ServiceNow Governance, Risk, and Compliance (GRC) provides an integrated platform for managing business risks in real time. This solution connects security, IT, and compliance efforts through continuous monitoring and automation, enhancing decision-making and performance across organizations and vendor relationships.

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    Key Features

    • AI Risk and Compliance: Manage AI capabilities ethically and ensure compliance.
    • Audit Management: Utilize risk data for effective audit planning and process automation.
    • Business Continuity Management: Plan for and recover from disasters, ensuring operational resilience.
    • Compliance Case Management: Report and resolve compliance issues efficiently.
    • Continuous Authorization and Monitoring: Streamline the process of IT system onboarding and ongoing monitoring.
    • Policy and Compliance Management: Automate policy management and monitor compliance continuously.
    • Privacy Management: Oversee privacy risks and compliance in real time.
    • Regulatory Change Management: Stay updated with regulatory changes and assess their impacts.
    • Risk Management: Conduct thorough business impact analysis to prioritize risk responses.
    • Smart Assessment Engine: Automate risk assessment processes to reduce manual work and costs.
    • Third-party Risk Management: Monitor and manage risks associated with vendors effectively.

    Key Outcomes

    By implementing ServiceNow GRC, organizations can transform inefficient and manual processes into a cohesive risk management framework that enhances operational efficiency. The integration of various GRC features allows for streamlined audits, proactive vendor risk management, and improved compliance monitoring, ultimately leading to a more resilient enterprise. Organizations can expect a clearer view of compliance status, enhanced decision-making capabilities, and a stronger risk posture across their extended enterprise.

    Respond to business risks in real time. Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.

    Governance, Risk, and Compliance applications

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    Respond to business risks in real time with ServiceNow GRC

    ServiceNow Governance, Risk, and Compliance (GRC) helps transform inefficient processes across your extended enterprise into an integrated risk program. Through continuous monitoring and automation, the GRC applications deliver a real time view of compliance and risk, improve decision making, and increase performance across your organization and with vendors.

    Only ServiceNow applications can connect the business, security, and IT with an integrated risk framework that transforms manual, siloed, and inefficient processes into a unified program that is built on a single platform.

    View and download the full info card for a highlight of GRC features.

    Emergency Response Management
    Streamline and automate activities in the face of an emergency

    Mobilize your business continuity efforts during natural disasters and pandemics like COVID-19.

    Automate and manage
    Automate and manage policy life cycles and continuously monitor for compliance.

    It makes perfect sense to embrace a single platform that can make all compliance efforts more organized, simpler, more transparent, and highly reliable.

    Risk Management
    Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.

    Respond to business risks in real-time with integrated risk management.

    Audit Management
    Use risk data to scope and prioritize audit plans and automate cross-functional processes.

    Reduce audit costs, improve efficiency, and minimize risk.

    Vendor Risk Management
    Continuously monitor, detect, assess, mitigate, and remediate risk in vendor ecosystems.

    As your vendors become privy to more of your sensitive systems and data, their risk and compliance posture becomes even more important to your security. It's important to assess your vendors regularly and proactively mitigate any issues that arise.

    Automate and manage policy life cycles and continuously monitor for compliance

    Policy and Compliance Management

    The ServiceNow® Policy and Compliance Management product provides a centralized process for creating and managing policies, standards, and internal control procedures. The process automatically cross-maps the procedures to external regulations. Also, the application provides structured workflows for the identification, assessment, and continuous monitoring of control activities.

    Enable fine-grained business impact analysis to appropriately prioritize and respond to risks

    Risk Management

    The ServiceNow Risk Management product provides a centralized process to identify, assess, respond to, and continuously monitor Enterprise and IT risks that may negatively impact business operations. The application also provides structured workflows for the management of risk assessments, risk indicators, and risk issues.

    Use risk data to scope and prioritize audit plans and automate cross-functional processes

    Audit Management

    The ServiceNow Audit Management product automates the work streams of internal audits teams, optimizing resources and productivity, and eliminating recurring audit findings. Audit Management uses compliance and risk data to scope, plan, and prioritize audit engagements. The ongoing review of policies and procedures, risks, and control breakdowns provide an opportunity for fixing issues before they become audit failures.

    The ServiceNow Regulatory Change Management application empowers the customers to check upcoming regulatory changes, assess their impact, and implement risk and compliance related changes, ensuring overall regulatory compliance.

    Continuously monitor, detect, assess, mitigate, and remediate risk in vendor ecosystems

    As your vendors become privy to more of your sensitive systems and data, their risk and compliance posture becomes even more important to your security. It's important to assess your vendors regularly, but until now, it has been a time-consuming and error-prone exercise comprised of spreadsheets, email, and rudimentary legacy risk management tools.

    The Vendor Risk Management application transforms the way you manage vendor risk through vital reporting of vendor risk and issues, a consistent assessment and remediation process, and automated assessment procedures. It provides a means to facilitate stakeholder interactions, drive transparency and accountability, and effectively monitor vendor-related risks.

    By aligning Vendor Risk Management with overall enterprise risk management priorities, you can create an essential integrated view of risk and a stronger extended enterprise risk posture.

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