Combined Performance Analyzer release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Performance Analyzer release notes for upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with essential information about upgrading Performance Analyzer from the Yokohama to the Zurich release version. It highlights new features, changes, activation methods, and other relevant upgrade considerations to help you smoothly transition and leverage Performance Analyzer capabilities effectively in Zurich.

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    Key Features

    • Automatic Availability in Zurich: Performance Analyzer is automatically available on Zurich instances. For earlier releases, it requires installation from the ServiceNow Store.
    • Filter by Duration: Select time ranges from the last fifteen minutes up to seven days to view aggregated performance data, including total UI time, download time, trends, and comparisons to previous periods.
    • Application Metrics: Filter and analyze metrics by application, focusing on total UI time, download time, and page route performance.
    • Page Route Metrics: Drill down into specific page routes to see interaction metrics such as timestamps, interaction types, UI and download times, and records.
    • Interaction Metrics: View waterfall charts detailing resource-level timing for each interaction within a page route.
    • Highlight Features: View a waterfall or request flows as execution sequences in a tree-like timeline and receive page load time data directly on your instance. Aggregated metrics by application and routes enhance performance visibility.

    Upgrade and Activation

    • Upgrade Preparation: Review pre- and post-upgrade tasks to ensure a smooth transition to Zurich.
    • Activation: In Zurich, Performance Analyzer is pre-installed. For earlier versions, request installation via the ServiceNow Store.

    Additional Information

    • No updates, removals, or deprecations were introduced between Yokohama and Zurich for Performance Analyzer features beyond those outlined.
    • No changes were made to browser requirements, accessibility, localization, or additional requirements.

    What to Expect

    After upgrading to Zurich, you can expect improved access to Performance Analyzer with enhanced filtering, detailed metrics at various levels (application, page route, interaction), and visual execution timelines. This enables deeper insights into performance trends and resource usage, empowering you to optimize application responsiveness and user experience efficiently.

    Consolidated page of all release notes for Performance Analyzer from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Performance Analyzer release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Performance Analyzer to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Starting with the Zurich release, Performance Analyzer is available on your instance automatically. For access to Performance Analyzer on earlier instances, install Performance Analyzer from the ServiceNow® Store.

    New features

    Between your current release family and Zurich, new features were introduced for Performance Analyzer.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Filter by duration
    Select a duration from the last fifteen minutes to the last seven days to view the aggregate data from that time period for each of your applications. The aggregate data includes total UI time, download time, trends, and a comparison to previous performance over that duration.
    Application metrics
    Select an application to filter metrics by total UI time and download time, as well as view page route performance.
    Page route metrics
    Select a page route within an application to view interaction metrics including timestamps, interaction types, total UI time, download time, and record.
    Interaction metrics
    Select an interaction within a page route to view a waterfall with details for each resource on the page during that interaction.

    Changes

    Between your current release family and Zurich, some changes were made to existing Performance Analyzer features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Performance Analyzer features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Performance Analyzer features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Performance Analyzer.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Install Performance Analyzer by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Performance Analyzer we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Performance Analyzer we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Performance Analyzer, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Performance Analyzer we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Performance Analyzer we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    • View a waterfall or request flows displayed as executions sequences in a structured tree-like timeline.
    • Receive page load time data directly on the instance.
    • Access aggregated metrics by application and routes.

    See Performance Analyzer for more information.