Combined Password Reset release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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zurich

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en-US

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zurich Combined Product Files

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delta3zy

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delta3zy

Combined Password Reset release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Password Reset release notes for upgrades from Yokohama to Zurich

This document consolidates all Password Reset release notes relevant for ServiceNow customers upgrading from the Yokohama release to the Zurich release. It provides a comprehensive view of new features, changes, removals, deprecations, and important upgrade tasks to help prepare and execute a smooth upgrade.

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Key Features

Yokohama: Introduced Deny ACLs for Password Reset access to enhance security by restricting non-authenticated user access to Password Reset tables.
Zurich: No new features added specifically for Password Reset.

Changes and Removals

Yokohama: Password Reset workflows were deprecated and replaced by flows in the base system for most users. Note that zBoot users must continue using Password Reset flows.
Zurich: No changes or removals noted for Password Reset.

Activation

Password Reset is a ServiceNow AI Platform feature and is active by default in both Yokohama and Zurich releases, requiring no additional activation steps.

Security and User Experience Enhancements

Yokohama Highlights: Enhanced security by disabling sandbox mode for client-callable script includes and improved access control for Password Reset tables.
Zurich Highlights: Introduction of the Coral theme as the new default for Next Experience and Core UI, delivering a modernized user interface for Password Reset.

Additional Information

There are no updates regarding browser requirements, accessibility, localization, or additional requirements for Password Reset between Yokohama and Zurich releases.
Where no updates exist for a release, the notes explicitly state “No updates for this release” for transparency.

Upgrade Recommendations

Before upgrading to Zurich, review and complete any pre- and post-upgrade tasks as outlined in the release notes to ensure a successful transition. Pay particular attention to the deprecated workflows in Yokohama and plan accordingly if you are a zBoot user.

Consolidated page of all release notes for Password Reset from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Password Reset release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Password Reset to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Password Reset.


Release	Release notes
Yokohama	Deny ACLs for Password Reset Access Enhance the security of Password Reset related tables by restricting access to non-authenticated users through Deny ACLs.
Zurich	No updates for this release.

Changes

Between your current release family and Zurich, some changes were made to existing Password Reset features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Password Reset features or functionality were removed.


Release	Release notes
Yokohama	Password Reset workflows are deprecated and have been replaced by flows in the base system for most users. zBoot users must still use the Password Reset flows.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Password Reset features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Password Reset.


Release	Release notes
Yokohama	Password Reset is a ServiceNow AI Platform feature that is active by default.
Zurich	Password Reset is a ServiceNow AI Platform feature that is active by default.

Additional requirements

If any additional requirements were introduced or changed for Password Reset we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Password Reset we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Password Reset, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich

Localization information

If there are specific localization considerations for Password Reset we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Password Reset we have noted them here.


Release	Release notes
Yokohama	Enhanced security for all client-callable script includes by switching off the sandbox mode. Enhanced security access for Password Reset tables. See Password Reset for more information.
Zurich	Coral is the new default theme for Next Experience and Core UI, offering a more modern experience. See Password Reset for more information.