Combined Redox Inbound Integration release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Redox Inbound Integration release notes for upgrades from Yokohama to Zurich

    This document consolidates all release notes related to the Redox Inbound Integration for ServiceNow customers upgrading from the Yokohama release family to Zurich. It is designed to assist you in preparing for the upgrade by providing a clear summary of new features, changes, removals, deprecations, and other relevant information across these releases.

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    Key Information for Upgrading

    • Upgrade Preparation: Review and complete any pre- and post-upgrade tasks to ensure a smooth transition to Zurich.
    • Feature Updates: There were no new features, changes, removals, or additional requirements introduced between Yokohama and Zurich for Redox Inbound Integration.
    • Deprecation Notice: Starting with Yokohama, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer installed on new instances, though it will continue to be supported. ServiceNow recommends reviewing the deprecation process detailed in the Now Support Knowledge Base article KB0867184 for planning purposes.
    • Activation and Requirements: No updates were made to activation procedures, browser requirements, accessibility, or localization information during these releases.

    What This Means for You

    As a ServiceNow customer, you can expect no functional changes or new features for Redox Inbound Integration when upgrading from Yokohama to Zurich. However, you should be aware of its deprecation path and plan accordingly, especially if you are deploying new instances. Existing integrations will still be supported, but new installations will not include this integration by default.

    This information ensures you can confidently manage your upgrade process without unexpected changes, while staying informed about the future lifecycle of Redox Inbound Integration within your ServiceNow environment.

    Consolidated page of all release notes for Redox Inbound Integration from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Redox Inbound Integration release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Redox Inbound Integration to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Redox Inbound Integration.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Redox Inbound Integration features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Redox Inbound Integration features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Redox Inbound Integration features or functionality were deprecated.

    Release Release notes

    Yokohama

    Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Redox Inbound Integration.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Redox Inbound Integration we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Redox Inbound Integration we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Redox Inbound Integration, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Redox Inbound Integration we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Redox Inbound Integration we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.