Combined UI Builder release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

Release

zurich

ft:locale

en-US

ft:publication_title

zurich Combined Product Files

ft:clusterId

delta3zy

bundleId

delta3zy

Combined UI Builder release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

4 minutes to read

Summarize

Summarized using AI

Summary of Combined UI Builder release notes for upgrades from Yokohama to Zurich

This consolidated release note covers updates for ServiceNow's UI Builder from the Yokohama to Zurich releases, providing a single reference to help you prepare for upgrading to Zurich. It highlights new features, changes, removals, deprecations, activation details, and other important upgrade considerations.

Show full answer Show less

New Features

Custom Components: Build and configure custom components reusable across pages and experiences.
Generative AI Integration: Easily add AI-driven capabilities to pages, components, or controllers.
Now Assist Panel: Get conversational, real-time AI help directly within UI Builder to add components, bind data, adjust layouts, and gain page insights like component counts, data resource info, and access permissions (available since UI Builder version 28.2).
Component Builder Test Values: Define simulated page parameters to preview and validate component behavior during development (introduced in version 28.2).

Changes

Tracking Unsaved Changes: Events can now identify modified components quickly.
Auto-Dismissing Alerts: Configure alerts to auto-dismiss globally or individually to improve user experience.
Cross-Experience Page Reuse: Share and reuse pages across workspaces without context switching or rebuilding, saving time and simplifying maintenance.
Floating Now Assist Panel: Replaced the fixed panel with a drag-enabled floating panel for better layout flexibility and workflow visibility (since version 28.2).
Page Type Specification: The Create a page wizard now includes a page Type dropdown to help identify and filter pages easily, especially useful for large experiences (version 28.2).
Enhanced Experience View: Improved usability with collapsed pages by default, enhanced search/filter capabilities by name, URL, or variant, and automatic pagination for better navigation (version 28.2).

Removals and Deprecations

No features or functionalities were removed or deprecated between Yokohama and Zurich releases.

Activation and Requirements

Activation: UI Builder is active by default in Zurich. Updates can be obtained via the ServiceNow Store.
Browser Support: Internet Explorer is not supported for UI Builder in Zurich.
Accessibility: Expanded drop-down menus for column properties are now screen-reader accessible.

Practical Impact for ServiceNow Customers

Upgrading to Zurich enables you to leverage enhanced low-code development capabilities, including reusable custom components and integrated AI assistance for faster and smarter page building. The UI improvements and floating panels streamline workflows, while cross-experience page reuse reduces duplication efforts. These enhancements help improve productivity, maintainability, and accessibility in your digital experiences without removing existing features you rely on.

Consolidated page of all release notes for UI Builder from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family UI Builder release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading UI Builder to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for UI Builder.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Build and customize components Build custom components and configure them to be used across pages and experiences. Utilize AI on pages you are building Easily add generative AI capabilities to any page, component, or controller Get conversational help with the Now Assist panel Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder. Build pages and gain page insights using the Now Assist panel in UI Builder. As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions. Add test values in Component Builder As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development.

Changes

Between your current release family and Zurich, some changes were made to existing UI Builder features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Add events to track components with unsaved changes Use an event to quickly identify modified components. Configure alerts to auto-dismiss Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event. Use pages across experiences Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. Use the floating Now Assist panel to streamline your workflow As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility. Specify your page type in the Create a page wizard As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages. Explore the newly enhanced Experience view As of UI Builder version 28.2, the Experience view has improved usability in the following ways: Pages and their variants appear collapsed by default for a cleaner, more focused view. Locate pages and variants with ease utilizing the search field. Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list. Pagination is automatically enabled when 10 or more pages are present.

Removed

Between your current release family and Zurich, some UI Builder features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some UI Builder features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate UI Builder.


Release	Release notes
Yokohama	No updates for this release.
Zurich	UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for UI Builder we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for UI Builder we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Internet Explorer isn't supported for UI Builder.

Accessibility information

Review details on accessibility information for UI Builder, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	The expanded drop-down menus for column properties can be read by screen readers.

Localization information

If there are specific localization considerations for UI Builder we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for UI Builder we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage. Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities. Get instant conversational help within UI Builder through the Now Assist Panel. See UI Builder for more information.