Combined Operational Technology Change Management release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Operational Technology Change Management release notes for upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with all updates related to Operational Technology (OT) Change Management for upgrades from the Yokohama release to the Zurich release. It is designed to help you prepare for your upgrade by summarizing new features, changes, deprecations, removals, activation instructions, and other relevant information across these releases.

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    The document clarifies that there are no updates for most categories between Yokohama and Zurich releases, ensuring you can focus on what matters for your environment.

    Key Information for Upgrading

    • Pre- and post-upgrade tasks: Customers should review and complete any necessary tasks before and after upgrading to Zurich to ensure a smooth transition.
    • New features, changes, removals, and deprecations: No updates or modifications were introduced between Yokohama and Zurich for OT Change Management.
    • Activation: To install OT Change Management, request it via the ServiceNow Store. For cumulative release notes and version history, consult the ServiceNow Store version history release notes.
    • Additional requirements, browser requirements, accessibility, and localization: No updates or changes were introduced in these areas for either Yokohama or Zurich.

    Highlighted Feature in Yokohama

    One notable enhancement in the Yokohama release is within the Industrial Workspace. Users can now create a new OT incident record directly from an OT change request or link an existing OT incident to the OT change request using new related lists. This improves incident tracking and integration between change requests and incidents in OT environments.

    No further highlight updates were introduced in the Zurich release.

    What to Expect

    • Your upgrade from Yokohama to Zurich for Operational Technology Change Management will maintain existing functionality without new features or removals.
    • Installation and activation remain consistent via the ServiceNow Store.
    • Improved incident integration introduced in Yokohama remains available.
    • No additional browser, accessibility, or localization changes require attention during upgrade.

    Consolidated page of all release notes for Operational Technology Change Management from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Operational Technology Change Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Operational Technology Change Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Operational Technology Change Management.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Operational Technology Change Management features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Operational Technology Change Management features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Operational Technology Change Management features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Operational Technology Change Management.

    Release Release notes

    Yokohama

    Install Operational Technology Change Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Operational Technology Change Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Operational Technology Change Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Operational Technology Change Management, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Operational Technology Change Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Operational Technology Change Management we have noted them here.

    Release Release notes

    Yokohama

    In an OT change request record in the Industrial Workspace, use new related lists to create an OT incident record related to the OT change request, or link an existing OT incident record to the OT change request.

    See Operational Technology Change Management for more information.

    Zurich

    		 No updates for this release.