Combined Data Privacy release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Data Privacy Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes document guides ServiceNow customers upgrading Data Privacy capabilities from the Yokohama to Zurich release. It highlights new features, changes, licensing, activation, and other important considerations to ensure a smooth upgrade and improved data privacy management.

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    Key Features

    • Yokohama Highlights:
      • AI/ML-based Data Discovery using Named Entity Recognition (NER) models for real-time anonymization of sensitive data that lacks predictable patterns.
      • Integration with Now Assist to sanitize sensitive data entered in prompts, preventing data leakage while preserving response quality.
      • Enhanced discovery and reporting capabilities for sensitive data within attachments.
      • Licensing changes allow installation of Data Discovery, Anonymization, and APIs without entitlement but require entitlement to run jobs.
    • Zurich Enhancements:
      • New Data Discovery experience featuring an intuitive interface with guided setup and streamlined workflows.
      • Column-level discovery enabling precise scanning of specific table columns for granular data insights.
      • Anonymization support extended to encrypted fields, enhancing compliance and data protection.
      • Data Discovery jobs now support full scans of all records and incremental scans for efficiency.
      • Attachment scan support expanded to include XLS and CSV files, with incremental scanning as default.
      • Introduction of a text-to-regex feature powered by Now Assist and compatible with ServiceNow-approved large language models (LLMs), facilitating creation of regex data patterns.
      • Activation continues via the Data Privacy plugin (sndpstoreapp) with no changes in activation procedure.

    Key Outcomes for Customers

    • Improved Data Discovery and Anonymization: The upgrade introduces more granular and comprehensive scanning capabilities, including encrypted data and additional file formats, helping you meet evolving compliance requirements.
    • Enhanced User Experience: The revamped Data Discovery interface simplifies setup and ongoing management, reducing the learning curve and increasing productivity.
    • Integration with Now Assist: Enhanced data privacy controls in conversational AI inputs help prevent sensitive data leakage without degrading service quality.
    • License Flexibility: You can install components without entitlement but must have entitlement to execute jobs, supporting better license management.
    • Efficient Data Pattern Creation: The text-to-regex feature leverages advanced AI to simplify creation of complex data patterns, improving discovery accuracy.
    • Consistent Activation and Requirements: Activation processes and system requirements remain stable, ensuring predictable upgrade paths.

    Consolidated page of all release notes for Data Privacy from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Data Privacy release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Data Privacy to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    Licensing changes enable you to install Data Discovery, Data Discovery APIs, Data Anonymization, and Data Privacy APIs without an entitlement, but you must have an entitlement to run a job.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Data Privacy.

    Release Release notes

    Yokohama
    AL/ML Based Data Discovery for Real Time Anonymization
    Use AI/ML data discovery using Named Entity Recognition (NER) models to discover sensitive data that does not follow a pattern like name, address, organizations, and more; and run real-time anonymization.
    Configuring Data Privacy for Now Assist
    Sanitize sensitive data entered in Now Assist prompts to prevent data leakage without impacting the response.
    Discover sensitive data from attachments.
    Discover and report on sensitive data from attachments.

    Zurich
    New Data Discovery experience
    Use the new Data Discovery experience, which simplifies the experience of discovering and anonymizing PII.
    Column-level discovery
    Select a specific column of a table for granular scanning during data discovery jobs.
    Anonymization of encrypted field
    Anonymize encrypted columns to help you achieve compliance with data privacy regulations and defense-in-depth data protection.

    Changes

    Between your current release family and Zurich, some changes were made to existing Data Privacy features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Full scan support added
    Data Discovery jobs support full type scans, which scan for sensitive data patterns in all the records. You can also use an incremental scan, which acts as a delta scan from the point of the last full scan.
    XLS and CSV support added
    Data Discovery attachment scan type jobs now support XLS and CSV files. Attachment scans are incremental scans by default.
    Text to Regex from a LLM
    Create a regex data pattern with the help of Now Assist, which supports all third-party LLMs approved by ServiceNow.

    Removed

    Between your current release family and Zurich, some Data Privacy features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Data Privacy features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Data Privacy.

    Release Release notes

    Yokohama

    Data Privacy is available with activation of the Data Privacy Plugin (sn_dp_store_app). For details, see Activate data privacy.

    Zurich

    Data Privacy is available with activation of the Data Privacy plugin (sn_dp_store_app). For details, see Activate data privacy.

    Additional requirements

    If any additional requirements were introduced or changed for Data Privacy we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Data Privacy we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Data Privacy, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Data Privacy we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Data Privacy we have noted them here.

    Release Release notes

    Yokohama
    • Leverage Data Privacy in Now Assist to discover sensitive data in Now Assist prompts and data send to models.
    • Sanitize sensitive data from Now Assist prompts without impacting response.
    • Discover sensitive data from attachments using enhanced Data Discovery jobs.

    See Platform Privacy for more information.

    Zurich
    • Use a revamped Data Discovery interface, enhancing your Data Discovery experience with intuitive widgets, a streamlined user experience, and a guided setup for first-time users.
    • Target scans on specific table columns for discovery using column-level discovery and expanded support for Field Encryption.
    • Discover PII in Microsoft Excel and CSV files with expanded file support.
    • Generate regex patterns using prompts with the text-to-regex feature, which leverages Now Assist and supports all large language models (LLMs) approved by ServiceNow.

    See Platform Privacy for more information.