Combined Advanced AI Search Management Tools release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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zurich

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en-US

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zurich Combined Product Files

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delta3zy

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Combined Advanced AI Search Management Tools release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Advanced AI Search Management Tools Release Notes for Upgrades from Yokohama to Zurich

This consolidated release notes document covers all updates to the Advanced AI Search Management Tools from the Yokohama release family through to Zurich. It is designed to help ServiceNow customers prepare for their upgrade by summarizing new features, changes, activation instructions, and other relevant information across these versions.

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Key Features

AI Search Analytics Dashboard Enhancements: Across several patches in Yokohama and Zurich releases, the Search application interactive filter was enhanced to allow analysts to review performance metrics and trends specifically for search applications used in Recommended Actions and the Mobile Platform.
Extended Date Range Filter: The Date range interactive filter in the AI Search Analytics dashboard was updated to allow access to search data from the last 180 days, doubling the previous 90-day limit.
Dashboard UI Refresh: Performance metrics, trends, and charts on the AI Search Analytics dashboard were refreshed for a cleaner and more user-friendly visual experience.

Upgrade Preparation and Activation

Before upgrading to Zurich, customers should review and complete the provided pre- and post-upgrade tasks to ensure a smooth transition.
Installation of Advanced AI Search Management Tools requires requesting the application via the ServiceNow Store for both Yokohama and Zurich releases.
The User Experience Analytics API application must be installed from the ServiceNow Store as a prerequisite for using Advanced AI Search Management Tools in both Yokohama and Zurich releases.

Changes and Removals

No features or functionality were removed or deprecated between Yokohama and Zurich.
Visual and filter improvements were made to enhance data accessibility and dashboard usability.

Additional Notes

There were no browser, accessibility, or localization changes reported for these releases.
If a release did not include updates for Advanced AI Search Management Tools, this was explicitly noted to aid clarity.

What Customers Can Expect

Upgrading to Zurich will provide ServiceNow customers with improved analytics capabilities through a more interactive and visually enhanced AI Search Analytics dashboard. Customers can analyze longer-term trends with a six-month data range, better understand mobile search traffic, and benefit from a clearer presentation of search performance metrics. Installation and activation remain streamlined through the ServiceNow Store, with dependency on the User Experience Analytics API application.

Consolidated page of all release notes for Advanced AI Search Management Tools from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Advanced AI Search Management Tools release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Advanced AI Search Management Tools to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Advanced AI Search Management Tools.


Release	Release notes
Yokohama	Yokohama Patch 11 AI Search Analytics analytics dashboard The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions. Yokohama Patch 6 AI Search Analytics analytics dashboard The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application.
Zurich	Zurich Patch 4 AI Search Analytics analytics dashboard The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions. Zurich Patch 1 AI Search Analytics analytics dashboard The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application.

Changes

Between your current release family and Zurich, some changes were made to existing Advanced AI Search Management Tools features.


Release	Release notes
Yokohama	Yokohama Patch 11 AI Search Analytics analytics dashboard The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience. Yokohama Patch 6 AI Search Analytics analytics dashboard The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days.
Zurich	Zurich Patch 4 AI Search Analytics analytics dashboard The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience. Zurich Patch 1 AI Search Analytics analytics dashboard The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days.

Removed

Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Advanced AI Search Management Tools.


Release	Release notes
Yokohama	Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Zurich	Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.


Release	Release notes
Yokohama	You must have the User Experience Analytics API application installed from the ServiceNow Store to use Advanced AI Search Management Tools.
Zurich	You must have the User Experience Analytics API application installed from the ServiceNow Store to use Advanced AI Search Management Tools.

Browser requirements

If any specific browser requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Advanced AI Search Management Tools, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Advanced AI Search Management Tools we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Advanced AI Search Management Tools we have noted them here.


Release	Release notes
Yokohama	Yokohama Patch 11 Review performance metrics and trends more easily with an updated and refreshed dashboard UI. Analyze performance metrics and trends for search applications used in Recommended Actions. Yokohama Patch 6 Analyze search trends from the preceding six months using the AI Search Analytics dashboard's Date range interactive filter. Understand your mobile search traffic with support for the Mobile Platform search application in the AI Search Analytics dashboard's Search application interactive filter. See Advanced AI Search Management Tools for more information.
Zurich	Zurich Patch 4 Review performance metrics and trends more easily with an updated and refreshed dashboard UI. Analyze performance metrics and trends for search applications used in Recommended Actions. Zurich Patch 1 Analyze search trends from the preceding six months using the AI Search Analytics dashboard's Date range interactive filter. Understand your mobile search traffic with support for the Mobile Platform search application in the AI Search Analytics dashboard's Search application interactive filter. See Advanced AI Search Management Tools for more information.