Combined Manager Hub release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Manager Hub release notes for upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with key information on upgrading Manager Hub from the Yokohama release family to the Zurich release family. It highlights new features, changes, removals, and deprecations across these releases, as well as upgrade preparation tasks, activation instructions, and other relevant details.

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    New Features

    Between Yokohama and Zurich releases, the following new capabilities were introduced to Manager Hub that enhance managerial visibility and employee development:

    • Know your team members: Managers can view employee availability and schedule conversations either without Microsoft Outlook integration (using the Create a conversation panel) or with it (using the Schedule a conversation panel).
    • Employee skill tracking: The Skill score analysis panel enables tracking of skill proficiency, assignment of targeted learning, and monitoring of detailed skill progress bars for employee development.
    • Expanded reporting visibility: Managers can view all direct and indirect reports along with daily team statistics, tasks awaiting approval, upcoming time off, and detailed employee profiles.

    No new features were introduced specifically in the Zurich release itself beyond those carried from Yokohama.

    Changes, Removals, and Deprecations

    There were no changes, removals, or deprecations of Manager Hub features reported between Yokohama and Zurich releases.

    Upgrade Preparation and Activation

    To upgrade to Manager Hub Zurich:

    • Review and complete pre- and post-upgrade tasks as applicable.
    • Install Manager Hub by requesting it from the ServiceNow Store. The store also provides access to cumulative release notes and version history.

    Additional Considerations

    • There are no updates to additional system requirements, browser requirements, accessibility, or localization for Manager Hub between Yokohama and Zurich.
    • Highlighted features include enhanced conversation scheduling, skill tracking, and multi-manager reporting to improve team productivity and engagement.

    What to Expect

    Upgrading from Yokohama to Zurich ensures your Manager Hub includes robust tools for managing and developing your team with improved visibility into employee skills and availability. The consistent interface and functionality help streamline managerial tasks without disruption, as no features were deprecated or removed.

    Consolidated page of all release notes for Manager Hub from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Manager Hub release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Manager Hub to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Manager Hub.

    Release Release notes

    Yokohama
    Know your team members
    View employee availability and schedule conversations with employees using the Create a conversation panel if you do not have Microsoft Outlook integration enabled or the Schedule a conversation panel if you do.
    View employee cards in Skills Expectations section
    Track skill proficiency, assign targeted learning, and view in-depth skill progress bars to monitor employee development by using the Skill score analysis panel.
    Know your team members
    Enable managers to view all direct and indirect reporting details, daily team stats, and other employee details such as tasks submitted for approval, upcoming time off, and employee profiles.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Manager Hub features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Manager Hub features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Manager Hub features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Manager Hub.

    Release Release notes

    Yokohama

    Install Manager Hub by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Manager Hub we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Manager Hub we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Manager Hub, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Manager Hub we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Manager Hub we have noted them here.

    Release Release notes

    Yokohama
    • Enable manager-employee conversation scheduling.
    • Track skill proficiency and assign targeted learning for effective development by using the Kill score analysis panel.
    • Enable managers to view all direct and indirect reports by using multi-manager reporting to improve team productivity and engagement.

    See Manager Hub for more information.

    Zurich

    		 No updates for this release.