Combined Employee Center Pro release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Employee Center Pro release notes for upgrades from Yokohama to Zurich

    This consolidated release notes document covers all updates for Employee Center Pro from Yokohama to Zurich releases. It is designed to help ServiceNow customers prepare for upgrades by summarizing new features, changes, removals, and other relevant information across these releases.

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    For each release, notes specify if there were no updates, ensuring clarity on what has changed or remained the same. Key pre- and post-upgrade tasks are highlighted for smooth transition.

    New features

    • Portal performance optimization: Enhancements communicate heavy usage and slower network conditions during peak usage scenarios like live events and major announcements, improving user experience awareness.
    • Notifications for Employee Center enhancements: Through the Content Engagement feature, users can now add reactions and comments to published news articles, fostering greater employee involvement.
    • Integrated experience and service feedback enhancements: Admins gain flexible configuration options, while employees can submit detailed feedback including ratings and comments. Submitted feedback is accessible via the Feedback Analytics Dashboard. New themes for experience feedback are also available.
    • Quick start tests: After upgrades or new deployments, quick start tests help verify Employee Center Pro functionality. Customers who have customized the product can copy and adapt these tests accordingly.

    Changes, Removals, and Deprecations

    Between Yokohama and Zurich releases, no changes, removals, or deprecations have been recorded for Employee Center Pro features or functionality.

    Activation and Installation

    To activate Employee Center Pro in the Zurich release, customers should request installation from the ServiceNow Store. No other activation changes were noted.

    Additional Requirements and Compatibility

    No new additional requirements, browser requirements, accessibility updates, or localization considerations were introduced between Yokohama and Zurich.

    Highlight Information

    Zurich release highlights include flexible configuration of Integrated experience and Service feedback features, improved employee engagement via Notifications in Employee Center through Content Engagement, and enhanced performance for calendar widgets, news, events, and browser-based publishing.

    Consolidated page of all release notes for Employee Center Pro from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Employee Center Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Employee Center Pro to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Employee Center Pro.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Portal performance optimization
    Communicate information about heavy usage and slower network conditions during high usage scenarios, such as live events and major announcements.
    Notifications for Employee Center enhancements
    Get the Notifications for Employee Center feature in Content engagement. Add reactions and comments to published news articles to help improve user involvement.
    Integrated experience and service feedback
    Configure features flexibly as an admin and submit detailed experience feedback as an employee with the Integrated experience and Service feedback enhancements. With the enhancements, you can do the following:
    • Use new themes for experience feedback.
    • Add comments in addition to a rating when submitting experience feedback.
    • Review submitted feedback on the Feedback Analytics Dashboard.
    Quick start tests for Employee Center Pro
    After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center Pro works as expected. If you customized Employee Center Pro, copy the quick start tests and configure them for your customizations.

    Changes

    Between your current release family and Zurich, some changes were made to existing Employee Center Pro features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Employee Center Pro features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Employee Center Pro features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Employee Center Pro.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Install Employee Center Pro by requesting it from the ServiceNow Store.

    Additional requirements

    If any additional requirements were introduced or changed for Employee Center Pro we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Employee Center Pro we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Employee Center Pro, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Employee Center Pro we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Employee Center Pro we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    • Configure features flexibly and submit detailed feedback using enhancements for the Integrated experience and Service feedback.
    • Get the Notifications in Employee Center feature in Content engagement for improved employee involvement while engaging with news content.
    • Experience an enhanced performance with improvements to calender widgets, news and events, and publishing communications to browser websites.

    See Employee Center Pro for more information.