Combined Opportunity Marketplace release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Opportunity Marketplace Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes document provides a comprehensive summary of updates, new features, changes, and important upgrade information for ServiceNow Opportunity Marketplace customers upgrading from the Yokohama release family to Zurich. It is designed to help you prepare for your upgrade by highlighting practical changes and enhancements relevant to managing opportunities within your organization.

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    Key Features

    • Project Opportunity Creation via Project Workspace Integration: Opportunity owners can create Project type opportunities by importing project details directly from the ServiceNow Project Workspace, enabling a streamlined process to manage project-related opportunities distinct from internal jobs. This feature requires both the Project Workspace and Opportunity Marketplace applications to be installed.
    • Access Control with Multiple User Criteria: Opportunity owners can assign multiple user criteria groups to control access and visibility of opportunities. This enhances flexible and granular management of who can view and apply to opportunities.

    Changes

    • Role Requirements for Project Opportunity Creation: To create Project type opportunities by importing from Project Workspace, users must have the resourceuser role (enabling resource requester capabilities) and snppmread role (providing read-only access to Portfolio, Program, and Timecard dashboards).
    • Enhanced User Criteria Selection: Users can select multiple user criteria groups from the opportunity details page to better manage access permissions.

    Upgrade Considerations

    Before upgrading to Zurich, review and complete any necessary pre- and post-upgrade tasks as outlined in the ServiceNow documentation to ensure a smooth transition. Note that no features or functionality were removed or deprecated between Yokohama and Zurich for Opportunity Marketplace.

    Activation and Additional Information

    • Activation: Opportunity Marketplace installation is performed via the ServiceNow Store. For cumulative release notes and version history, consult the ServiceNow Store resources.
    • Browser, Accessibility, and Localization: There are no changes or new requirements in browser compatibility, accessibility compliance, or localization between Yokohama and Zurich releases.

    What to Expect

    With these enhancements, ServiceNow customers can expect improved integration with Project Workspace for project opportunity management and more flexible access control through multiple user criteria assignments. These capabilities enable more efficient opportunity creation, management, and tracking within your organization without changes to existing functionality or additional deprecations.

    Consolidated page of all release notes for Opportunity Marketplace from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Opportunity Marketplace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Opportunity Marketplace to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Opportunity Marketplace.

    Release Release notes

    Yokohama

    Create project opportunities by importing project details from Project Workspace
    Opportunity owners create gigs, projects, and volunteer opportunities. Opportunity details for Project type opportunities can be imported from projects in the ServiceNow Project Workspace. These opportunities are different from internal jobs. OPM enables you to manage any opportunities that you create and track applications. The ability to create opportunities is based on user criteria.
    Select multiple user criteria groups
    Access to opportunities is controlled by assigning user criteria groups to an opportunity. From the Opportunity details page of the Create an opportunity widget, you can select multiple user criteria to manage access to the opportunity.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Opportunity Marketplace features.

    Release Release notes

    Yokohama

    Import Project Workspace project information to create an opportunity
    Opportunity Marketplace opportunity owners can create Project Opportunity types by importing projects from the ServiceNow® Project Workspace.
    Note:
    Creating a project opportunity type by importing a project file is only available to users with both ServiceNow Project Workspace and Opportunity Marketplace installed.

    An opportunity owner must have the following roles assigned to them to create a Project type opportunity by importing project details from Project Workspace.

    reource_user Resource management process
    If you’re assigned the resource_user role, you can be a resource requester.
    sn_ppm_read
    The sn_ppm_read role provides read-only access to the Portfolio, Program, and Timecard dashboards along with the Resources report to the assigned users.
    Select multiple user criteria groups
    Opportunity owners can select multiple user criteria groups from the Who can views this opportunity? field on the Opportunity details page. For more information, see Create opportunities in Opportunity Marketplace.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Opportunity Marketplace features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Opportunity Marketplace features or functionality were deprecated.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Opportunity Marketplace.

    Release Release notes

    Yokohama

    Install Opportunity Marketplace by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Opportunity Marketplace we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Opportunity Marketplace we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Opportunity Marketplace, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Opportunity Marketplace we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Opportunity Marketplace we have noted them here.

    Release Release notes

    Yokohama

    • Opportunity owners can select multiple user criteria when creating opportunities.
    • Import an opportunity from the ServiceNow Project Workspace. Importing a project from the Project Workspace is only available with the Project type opportunity.

    See Opportunity Marketplace overview for more information.

    Zurich

    No updates for this release.