Combined Core ServiceNow AI Platform release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Core ServiceNow AI Platform release notes for upgrades from Yokohama to Zurich

    This consolidated document provides a comprehensive view of the release notes for the Core ServiceNow AI Platform, covering upgrades from the Yokohama release to the Zurich release. It is designed to assist ServiceNow customers in understanding any new features, changes, removals, deprecations, activation instructions, requirements, browser compatibility, accessibility, localization, and highlights relevant to these releases.

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    Key Information for Upgrading

    For customers preparing to upgrade from Yokohama to Zurich, this document serves as a single reference point to review pre- and post-upgrade tasks. However, it is important to note that for both the Yokohama and Zurich releases, there are no updates, new features, changes, removals, deprecations, activation changes, additional requirements, browser requirements, accessibility updates, localization notes, or highlight considerations recorded for the Core ServiceNow AI Platform.

    What Customers Can Expect

    • No changes or new functionality were introduced between Yokohama and Zurich in the Core ServiceNow AI Platform.
    • No deprecated or removed features affect this upgrade path.
    • No special activation steps or configuration changes are required.
    • Browser compatibility and accessibility standards remain consistent with previous releases.
    • The platform’s localization and highlight information remain unchanged.

    Practical Implications

    ServiceNow customers upgrading their Core ServiceNow AI Platform from Yokohama to Zurich should anticipate a seamless transition without the need to adjust configurations, workflows, or compliance measures related to this platform component. This stability allows customers to focus on other upgrade considerations without concern for impact from Core ServiceNow AI Platform changes.

    Consolidated page of all release notes for Core ServiceNow AI Platform from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Core ServiceNow AI Platform release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Core ServiceNow AI Platform to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Core ServiceNow AI Platform.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Core ServiceNow AI Platform features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Core ServiceNow AI Platform features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Core ServiceNow AI Platform features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Core ServiceNow AI Platform.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Core ServiceNow AI Platform we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Core ServiceNow AI Platform we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Core ServiceNow AI Platform, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Core ServiceNow AI Platform we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Core ServiceNow AI Platform we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.