Combined Industrial Process Manager release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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zurich Combined Product Files

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Combined Industrial Process Manager release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Industrial Process Manager Release Notes for Upgrades from Yokohama to Zurich

This document consolidates the release notes for the Industrial Process Manager application across ServiceNow releases from Yokohama through Zurich. It provides ServiceNow customers with essential information to prepare for upgrades, highlighting new features, changes, and important upgrade tasks related to the Industrial Process Manager product family.

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New Features

Operational Status Management: Set equipment model entity sites to “Not in use” in the Industrial Workspace and filter out “Not in use” or “Retired” entities from views to maintain accurate operational data visibility.
Favorites and Sorting: Add child equipment model entities as favorites within the Equipment Model Manager for quick access and use the Processing Order field to prioritize equipment model entities based on functional importance.
Daily Activity Tab: Review a summary of previous day’s activities on Operational Technology (OT) devices, including additions and attribute changes like IP address and device criticality.
Mapping and Visualization Enhancements: Capture and automatically update the primary equipment model entity for OT devices, view device relationships in the Unified Map, and visualize OT networks, subnets, and device connections with the OT Network Map.
Automated Device Identification: Use the Automated Mapping Across Zone-based IP Network Groups (AMAZING) feature to detect devices by IP address and assign them correctly during subnet mapping.
Location Hierarchy Generation: Automatically generate location hierarchies for ISA equipment model entity trees when locations do not yet exist, enhancing location reference accuracy.
Improved Device Mapping Interface: In Zurich, map OT devices using separate tabs for unmapped and all devices in the Equipment Model Manager for better organization.

Changes

Multiple Record Viewing: In both Yokohama and Zurich, you can open and navigate multiple records simultaneously in the Equipment Model Manager with tabbed views, improving efficiency.
Admin Role Refinement: Zurich introduces granular admin roles allowing developers to perform specific administrative tasks without requiring full admin privileges, enhancing security and role management.

Removed and Deprecated Features

No features or functionalities were removed or deprecated between Yokohama and Zurich releases.

Activation and Installation

Industrial Process Manager must be requested and installed via the ServiceNow Store. This process remains consistent from Yokohama through Zurich releases.

Additional Considerations

Upgrade Tasks: Customers should review pre- and post-upgrade tasks specific to Industrial Process Manager to ensure a smooth transition to Zurich.
Browser, Localization, and Accessibility: There are no changes or new requirements for browsers, localization, or accessibility compliance in the Zurich release.

Practical Impact for ServiceNow Customers

Upgrading to Zurich enhances the Industrial Process Manager with improved operational status controls, better device mapping and visualization tools, and more efficient multi-record management, all designed to streamline industrial and OT device management workflows. The granular admin roles improve security by limiting administrative access, and automated location and device mapping reduce manual configuration efforts. No functionality is removed or deprecated, ensuring a stable upgrade path.

Consolidated page of all release notes for Industrial Process Manager from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Industrial Process Manager release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Industrial Process Manager to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Industrial Process Manager.


Release	Release notes
Yokohama	Set the operational status for equipment model entity sites Set equipment model entity sites to not in use in the Industrial Workspace by selecting the Not in use value for the Operational Status field. Filter out Not in use and Retired equipment model entities from view Filter out Not in use and Retired equipment model entities in the Industrial Workspace using the Operational Status field value for a site. Add child equipment model entities to a Favorites view in the Industrial Workspace Use the Favorite icon () to add a child equipment model entity as a favorite in the Equipment Model Manager on the Industrial Workspace. You can then use the Show Favorites toggle to display them. Assign Processing Order to sort equipment model entities in a site Use the Processing Order field to assign values to an equipment model entity that determines their functional importance in a site. The Daily Activity tab in the Equipment Model view in the Industrial Workspace View the list of previous day's activities on the Daily Activity tab of an OT device. The activities include adding an OT device and changing the field-level attributes for existing OT devices. For example, IP address, Device Criticality, and more. Capture the mapped equipment model entity for your OT devices Organize your OT device data efficiently by adding the primary equipment model entity for your OT devices. You can also automatically update the primary equipment model entity for your existing devices. Use the Unified Map experience in the Industrial Workspace View the relationships between OT devices and other CIs with the Unified Map experience. You can also view related items, such as OT incidents and change requests. Map Discovery detected devices using the Automated Mapping Across Zone-based IP Network Groups (AMAZING) feature Map Discovery detected devices that have an IP address on their Network Adapter record using the AMAZING feature.
Zurich	Discovered subnets supported by the AMAZING feature During OT subnet mapping, the AMAZING feature uses discovered subnets to help identify OT devices and assign them to the correct equipment model entity. Map OT devices from the Equipment Model Manager In the Equipment Model Manager of the Industrial Workspace, map OT devices to equipment model entities using the Unmapped OT Devices and the All Devices tabs in the Equipment Model Manager. Generate a location hierarchy When no locations exist, generate a complete location hierarchy for an ISA equipment model entity tree to establish location references that match the ISA hierarchy. Use the OT Network Map to visualize your OT network Use the OT Network Map in the Industrial Workspace to visualize your OT network, subnets, and device-to-device connections. Set the operational status for equipment model entity sites Set equipment model entity sites to not in use in the Industrial Workspace by selecting the Not in use value for the Operational Status field. Filter out Not in use and Retired equipment model entities from view Filter out Not in use and Retired equipment model entities in the Industrial Workspace using the Operational Status field value for a site. Add child equipment model entities to a Favorites view in the Industrial Workspace Use the Favorite icon () to add a child equipment model entity as a favorite in the Equipment Model Manager on the Industrial Workspace. You can then use the Show Favorites toggle to display them. Assign Processing Order to sort equipment model entities in a site Use the Processing Order field to assign values to an equipment model entity that determines their functional importance in a site. The Daily Activity tab in the Equipment Model view in the Industrial Workspace View the list of previous day's activities on the Daily Activity tab of an OT device. The activities include adding an OT device and changing the field-level attributes for existing OT devices. For example, IP address, Device Criticality, and more.

Changes

Between your current release family and Zurich, some changes were made to existing Industrial Process Manager features.


Release	Release notes
Yokohama	Viewing multiple records at once in the Equipment Model Manager In the Equipment Model Manager of the Industrial Workspace, view multiple records and keep the record context available instead of only viewing one record at a time. When creating or opening multiple records, the records open in single row of tabs at the same level so you can navigate back to other opened records.
Zurich	Admin role dependency Several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role. Viewing multiple records at once in the Equipment Model Manager In the Equipment Model Manager of the Industrial Workspace, view multiple records and keep the record context available instead of only viewing one record at a time. When creating or opening multiple records, the records open in single row of tabs at the same level so you can navigate back to other opened records.

Removed

Between your current release family and Zurich, some Industrial Process Manager features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Industrial Process Manager features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Industrial Process Manager.


Release	Release notes
Yokohama	Install Industrial Process Manager by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Zurich	Install Industrial Process Manager by requesting it from the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for Industrial Process Manager we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Industrial Process Manager we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Industrial Process Manager, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich

Localization information

If there are specific localization considerations for Industrial Process Manager we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Industrial Process Manager we have noted them here.


Release	Release notes
Yokohama	Identify sites on your equipment model entity that aren't in use with a new Operational Status field value in the Industrial Workspace. Filter out Not in use or Retired equipment model entities in the Industrial Workspace using the Operational Status field value. Sort equipment model entities for a Site using the new value Processing Order. View the Daily Activity tab for a summarized version of the previous day's activities on Operational Technology (OT) devices. Organize your OT device data by capturing the mapped equipment model entity for an OT device. View the relationships between devices and other configuration items (CIs) with the Unified Map experience in the Industrial Workspace. See Manufacturing Process Manager for more information.
Zurich	While mapping OT devices to equipment model entities, view both unmapped and all devices in separate tabs for a more organized view of your OT devices. Visualize your OT network using the OT Network Map. Automatically create a location for equipment model entities to visualize your location hierarchy. Use the updated Automated Mapping Across Zone-based IP Network Groups (AMAZING) feature to uniquely identify OT devices during equipment model entity mapping. Identify sites on your equipment model entity that aren't in use with a new Operational Status field value in the Industrial Workspace. Filter out Not in use or Retired equipment model entities in the Industrial Workspace using the Operational Status field value. Sort equipment model entities for a Site using the new value Processing Order. View the Daily Activity tab for a summarized version of the previous day's activities on the Operational Technology (OT) devices. See Manufacturing Process Manager for more information.