Combined Universal Request release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Combined Universal Request Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with information on upgrading the Universal Request application from the Yokohama release family to the Zurich release family. It serves as a single reference point summarizing any new features, changes, removals, deprecations, and other relevant upgrade information across these two releases.

    Show full answer Show less

    Upgrade Preparation and Tasks

    Before performing the upgrade to Zurich, customers should review any pre- and post-upgrade tasks specific to Universal Request to ensure a smooth transition. However, this release notes consolidation indicates that no such tasks have been introduced or updated between Yokohama and Zurich.

    Feature Updates and Changes

    • New Features: There are no new Universal Request features introduced between Yokohama and Zurich.
    • Changes to Existing Features: No changes were made to existing Universal Request features in this upgrade.
    • Removed Features: No Universal Request features or functionalities were removed in Zurich.
    • Deprecated Features: No features were deprecated between these releases.

    Activation and Requirements

    • Activation: No new activation instructions or changes are required for Universal Request in Zurich.
    • Additional Requirements: No new or changed requirements have been introduced.
    • Browser Requirements: There are no updates to browser compatibility or requirements.

    Accessibility, Localization, and Highlights

    • Accessibility: No updates related to accessibility compliance or features.
    • Localization: No localization changes have been noted.
    • Highlight Information: No special highlight considerations apply.

    What Customers Can Expect

    ServiceNow customers upgrading Universal Request from Yokohama to Zurich can expect a seamless upgrade with no changes in features, requirements, or activation procedures. This ensures stability and continuity of service without the need for additional configuration or adaptation related to Universal Request.

    Consolidated page of all release notes for Universal Request from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Universal Request release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Universal Request to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Universal Request.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Universal Request features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Universal Request features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Universal Request features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Universal Request.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Universal Request we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Universal Request we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Universal Request, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Universal Request we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Universal Request we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.