Combined Dynamic Translation release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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zurich Combined Product Files

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Combined Dynamic Translation release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Dynamic Translation Release Notes for Upgrades from Yokohama to Zurich

This document consolidates all release notes related to the Dynamic Translation feature for ServiceNow upgrades from the Yokohama to Zurich release families. It is designed to help you understand new features, changes, removals, and activation requirements relevant to Dynamic Translation during your upgrade process.

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New Features

Exclusion Framework (Yokohama): Allows you to preserve specific text—such as product names and technical terms—during machine translation by specifying words or patterns that should not be translated.
API Upgrade (Yokohama): Default translator configurations now use v4 APIs automatically. Custom translator configurations must be migrated manually to use v4 APIs. The previous v3 APIs remain supported.
Test Exclusion Rule Module (Zurich): Introduces a module to test exclusion patterns in the Exclusion Framework. You can validate exact or regex pattern matches during translation and directly create exclusion rules from tested patterns, streamlining exclusion management.

Removals

IBM Watson Translator Service Spoke (Yokohama): The spoke for IBM Watson Translator Service for IBM Cloud (com.glide.ibmtranslationspoke) has been removed due to IBM withdrawing the service.

Activation and Requirements

Activation: Dynamic Translation is an AI Platform feature requiring activation of the Dynamic Translation plugin (com.glide.dynamictranslation) starting from Zurich.
Other Requirements: No additional requirements, browser compatibility changes, or localization considerations were introduced between Yokohama and Zurich.

Practical Implications for ServiceNow Customers

Use the Exclusion Framework to maintain critical terminology accuracy during translation processes, preventing unwanted alterations to product names or technical terms.
Ensure any custom translator configurations are manually updated to v4 APIs to leverage the latest translation capabilities and improvements.
Leverage the new Test Exclusion Rule module in Zurich to efficiently validate and implement exclusion patterns, improving translation precision.
Plan for the removal of IBM Watson Translator Service spoke if previously in use, and transition to supported translation services accordingly.
Activate the Dynamic Translation plugin in Zurich to enable these enhanced features and maintain translation workflow continuity post-upgrade.

Consolidated page of all release notes for Dynamic Translation from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Dynamic Translation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Dynamic Translation to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Dynamic Translation.


Release	Release notes
Yokohama	Exclusion Framework in Dynamic Translation Preserve text such as product names or technical terms during machine translation. With Exclusion Framework, you can specify words and patterns that shouldn't be translated. The APIs used by default Translator Configurations are upgraded to v4 The APIs used by default translator configurations are automatically upgraded to v4. If you want to use v4 APIs with customized translator configurations, you must migrate them manually. The previous v3 is still supported.
Zurich	Test Exclusion Rule Use the new Test Exclusion Rule module to check your exclusion pattern in Dynamic Translation's Exclusion Framework. You can manually test either exact matches or pattern (regex) matches. See what your exclusion pattern matches when translating your input into target languages. When you are satisfied with your exclusion pattern, you can create an exclusion rule based on it with just one step.

Changes

Between your current release family and Zurich, some changes were made to existing Dynamic Translation features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Dynamic Translation features or functionality were removed.


Release	Release notes
Yokohama	The spoke for IBM Watson Translator Service for IBM Cloud (com.glide.ibm_translation_spoke) is no longer available because IBM has withdrawn this translation service. For more information, see IBM Watson Language Translator Service spoke.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Dynamic Translation features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Dynamic Translation.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Dynamic Translation is a ServiceNow AI Platform feature that is available with activation of the Dynamic Translation plugin (com.glide.dynamic_translation). For details, see Activate Dynamic Translation.

Additional requirements

If any additional requirements were introduced or changed for Dynamic Translation we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Dynamic Translation we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Dynamic Translation, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich

Localization information

If there are specific localization considerations for Dynamic Translation we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Dynamic Translation we have noted them here.


Release	Release notes
Yokohama	Preserve text, such as product names or technical terms, during machine translation with the Exclusion Framework feature. The APIs used by default translator configurations are upgraded to v4. If you want to use v4 APIs with customized translator configurations, you must migrate them manually. The spoke for IBM Watson Translator Service for IBM Cloud (com.glide.ibm_translation_spoke) is removed. See Dynamic Translation for more information.
Zurich	With the new Test Exclusion Rule module you can check what your exclusion pattern matches during a test translation, then create an exclusion rule based on the pattern you tested. See Dynamic Translation and Exclusion Framework in Dynamic Translation for more information.