Combined Cloud Cost Management 9.0 release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Cloud Cost Management 9.0 Release Notes for Upgrades from Yokohama to Zurich

    This document consolidates the release notes for ServiceNow Cloud Cost Management 9.0 upgrades from the Yokohama release to the Zurich release. It is designed to help ServiceNow customers understand the new features, changes, deprecations, and upgrade considerations as they transition to Zurich.

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    Key Features

    • Faster Cost and Usage Data Retrieval with Azure Export Method: The Zurich release introduces the Azure Export method, enabling quicker and more efficient retrieval of larger cost and usage datasets from Azure billing downloads, improving data handling performance.
    • Enhanced Support for Microsoft Azure MCA Contracts: Customers using Microsoft Azure Microsoft Customer Agreement (MCA) contracts gain enhanced spend reporting and tailored recommendations. This feature helps visualize Azure MCA account costs and optimize cloud spend through actionable savings opportunities.

    Upgrade and Activation

    • Upgrade Instructions: Customers should review pre- and post-upgrade tasks before migrating to Zurich. Detailed upgrade instructions are available under the “Upgrade Cloud Insights” guidance.
    • Activation: Cloud Cost Management 9.0 is available for installation via the ServiceNow Store. Customers can request the app from the store and access the full version history and cumulative release notes there.

    Deprecations and Changes

    • Azure Billing Download Mechanism Deprecation: The traditional Azure billing download method is planned for deprecation. The Azure Export method is now the default and recommended approach for downloading Azure billing data.
    • No Other Feature Changes or Removals: There were no other updates, removals, or feature changes between Yokohama and Zurich releases.

    Additional Information

    • There are no changes to browser requirements, accessibility, localization, or additional system requirements in this release.
    • The Cloud Cost Management platform support began with the Xanadu release, so ensure your environment is compatible before upgrading.

    Practical Benefits

    By upgrading to Zurich, ServiceNow customers can expect improved efficiency in managing Azure cost data, better visualization and optimization capabilities for Azure MCA contracts, and a streamlined billing download process through the Azure Export method. These enhancements support more effective cloud cost governance and savings identification.

    Consolidated page of all release notes for Cloud Cost Management 9.0 from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Cloud Cost Management 9.0 release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Cloud Cost Management 9.0 to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    The Cloud Cost Management platform support is available beginning with the Xanadu release. For instructions on upgrading Cloud Cost Management to Zurich, see Upgrade Cloud Insights.

    New features

    Between your current release family and Zurich, new features were introduced for Cloud Cost Management 9.0.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Achieve better efficiency with faster retrieval of cost and usage data with the Azure Export method
    Manage cost and usage datasets in Azure billing downloads efficiently by using the Azure Export method. With this feature, you can retrieve larger cost datasets faster.
    Manage MCA contracts with the enhanced support for Microsoft Azure MCA
    Gain access to the spend reporting and recommendations for Azure based MCA contracts. This feature helps you to visualize cost and usage data from Azure MCA accounts and optimize your cloud spend with recommendations for potential savings.

    Changes

    Between your current release family and Zurich, some changes were made to existing Cloud Cost Management 9.0 features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Cloud Cost Management 9.0 features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Cloud Cost Management 9.0 features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    The current mechanism for the Azure billing download is planned for deprecation. With this deprecation, the Export option remains the default method for the Azure billing download.

    Activation information

    Review information on how to activate Cloud Cost Management 9.0.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Install Cloud Cost Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Cloud Cost Management 9.0 we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Cloud Cost Management 9.0 we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Cloud Cost Management 9.0, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Localization information

    If there are specific localization considerations for Cloud Cost Management 9.0 we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Cloud Cost Management 9.0 we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    • Retrieve cost and usage data faster from the Azure billing download by using the Azure Export method.
    • Leverage Azure Microsoft Customer Agreement (MCA) to optimize spend reporting and recommendations for potential savings.

    See Cloud Cost Management for more information.