Combined Site Reliability Operations release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Site Reliability Operations Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes page summarizes all updates and important information for ServiceNow Site Reliability Operations (SRO) customers upgrading from the Yokohama release to the Zurich release. It provides a unified reference to new features, changes, deprecations, and other relevant upgrade considerations across these releases.

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    Key Information for Upgrading

    • There are no new features, changes, removals, activations, additional requirements, browser requirements, accessibility, or localization updates in either Yokohama or Zurich releases specifically for Site Reliability Operations.
    • Deprecation: Starting with the Yokohama release, Release Management v2 is being prepared for future deprecation. It is hidden and no longer activated on new instances but remains supported. The Digital Product Release offers the latest experience. Customers should review the deprecation process documentation for details.
    • Highlight: In Yokohama, the Site Reliability Operations and Site Reliability Metrics store applications have been replaced by the Service Reliability Management application. Customers should refer to Service Reliability Management for updated capabilities.

    What This Means for ServiceNow Customers

    When upgrading from Yokohama to Zurich, customers should be aware that no direct functional updates or changes are introduced in the Zurich release for Site Reliability Operations. However, key preparatory steps include understanding the deprecation of Release Management v2 and transitioning to the Service Reliability Management application as the primary tool for site reliability and metrics management.

    This information ensures customers can plan their upgrades efficiently without unexpected changes and take advantage of the latest management applications and support structures offered by ServiceNow.

    Consolidated page of all release notes for Site Reliability Operations from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Site Reliability Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Site Reliability Operations to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Site Reliability Operations.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Site Reliability Operations features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Site Reliability Operations features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Site Reliability Operations features or functionality were deprecated.

    Release Release notes

    Yokohama

    Starting with the Yokohama release, Release Management v2 is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. Digital Product Release provides the latest experience for this functionality. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Site Reliability Operations.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Site Reliability Operations we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Site Reliability Operations we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Site Reliability Operations, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Site Reliability Operations we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Site Reliability Operations we have noted them here.

    Release Release notes

    Yokohama

    Site Reliability Operations and Site Reliability Metrics (extends SRO) store applications are replaced with Service Reliability Management application.

    See Service Reliability Management for more information.

    Zurich

    No updates for this release.