Combined Insurance claims release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Insurance Claims Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes document provides ServiceNow customers with an overview of updates related to the Insurance Claims product as they upgrade from the Yokohama release family to the Zurich release family. The document is designed to assist with upgrade preparation by summarizing new features, changes, removals, deprecations, and other relevant information across these releases.

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    Upgrade Preparation

    Before upgrading Insurance Claims to the Zurich release family, customers should review and complete the necessary pre- and post-upgrade tasks outlined in the documentation to ensure a smooth transition.

    Release Updates

    • New Features: No new features were introduced between Yokohama and Zurich for Insurance Claims.
    • Changes: No changes were made to existing Insurance Claims features between these releases.
    • Removed Features: No Insurance Claims features or functionalities were removed in this upgrade.
    • Deprecations: No deprecations were noted for Insurance Claims from Yokohama to Zurich.

    Additional Information

    • Activation: No updates on activation procedures were provided for these releases.
    • Additional Requirements: No new or changed requirements were introduced.
    • Browser Requirements: No changes or new browser requirements were specified.
    • Accessibility: No updates related to accessibility compliance or requirements were noted.
    • Localization: There are no specific localization considerations for this upgrade.
    • Highlights: No special highlight considerations were mentioned.

    Key Takeaways for ServiceNow Customers

    Customers upgrading Insurance Claims from Yokohama to Zurich can expect a stable transition without new features, changes, or removals impacting their current workflows. Since no updates or additional requirements are introduced, the upgrade process should be straightforward, focusing primarily on completing any standard pre- and post-upgrade tasks.

    Consolidated page of all release notes for Insurance claims from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Insurance claims release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Insurance claims to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Insurance claims.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Insurance claims features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Insurance claims features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Insurance claims features or functionality were deprecated.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Insurance claims.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Insurance claims we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Insurance claims we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Insurance claims, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Insurance claims we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Insurance claims we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.