Combined Goal Framework release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Combined Goal Framework release notes for upgrades from Yokohama to Zurich

    This consolidated release note summary helps ServiceNow customers prepare for upgrading the Goal Framework from the Yokohama release to the Zurich release. It highlights new features, changes, and key upgrade considerations specific to the Goal Framework across these releases, enabling efficient adoption of enhancements and ensuring smooth transition.

    Show full answer Show less

    New features

    • Integration with AI Control Tower: Strategic priorities and goals can now be categorized as Artificial Intelligence. Using the Type field for priorities and Category field for goals, you can track and monitor AI-related strategy progress within the AI Control Tower workspace.
    • Role enhancements: The sngf.goaladmin role allows users to edit any goal or target regardless of ownership or contribution status, providing greater flexibility in goal management.

    Changes

    • Active goals visibility: By default, only goals marked as active (where the Active field is true) will appear in Goal and Parent goal reference fields across relevant tables. This change streamlines goal selection and relationship creation by focusing on currently active objectives.

    Activation and installation

    To activate the Goal Framework in Zurich, customers must install it by requesting the application from the ServiceNow Store.

    Additional notes

    • No features or functionalities were removed or deprecated between Yokohama and Zurich for the Goal Framework.
    • There are no changes in browser requirements, accessibility, localization, or other technical prerequisites documented for this upgrade.

    Practical implications for ServiceNow customers

    Upgrading to Zurich enhances your ability to manage AI-related strategic goals with dedicated categorization and monitoring via AI Control Tower. The enhanced administrative role simplifies goal editing across your organization. The default filtering to active goals helps maintain focus on relevant objectives, improving usability. Ensure to install the Goal Framework from the ServiceNow Store before upgrading, and review your role assignments to leverage the new sngf.goaladmin capabilities effectively.

    Consolidated page of all release notes for Goal Framework from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Goal Framework release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Goal Framework to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Goal Framework.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Goal Framework and AI Control Tower
    Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor strategy progress from the AI Control Tower workspace.

    Use the Type field for strategic priorities and the Category field for goals to classify them as Artificial Intelligence and monitor their progress in the AI Control Tower workspace.

    Role enhancements
    With the sn_gf.goal_admin role, you can edit any goal and target as needed, even when you aren’t the owner or contributor of a goal or target.

    Changes

    Between your current release family and Zurich, some changes were made to existing Goal Framework features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Active goals
    By default, only active goals—those goals with the Active field set to true—are displayed in the Goal and Parent goal reference fields across all applicable tables.

    Removed

    Between your current release family and Zurich, some Goal Framework features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Goal Framework features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Goal Framework.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Install Goal Framework by requesting it from the ServiceNow Store.

    Additional requirements

    If any additional requirements were introduced or changed for Goal Framework we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Goal Framework we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Goal Framework, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Goal Framework we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Goal Framework we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    • Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor their progress from the AI Control Tower workspace.
    • View only active goals in reference fields when creating a goal relationship or defining a parent goal.

    See Goal Framework for more information.