Combined Zero Copy Connector for ERP release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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zurich Combined Product Files

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Combined Zero Copy Connector for ERP release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Zero Copy Connector for ERP Release Notes for Upgrades from Yokohama to Zurich

This consolidated release note covers the upgrade path and new features for the Zero Copy Connector for ERP from the Yokohama to the Zurich release family. It is designed to help ServiceNow customers understand key updates, changes, and important upgrade tasks to prepare their environments effectively.

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The Zurich release introduces significant enhancements, including agentic AI capabilities, expanded ERP data products, improved security controls, and updated integration support primarily for SAP ECC and SAP S/4HANA systems.

Important Upgrade Information

Customers upgrading to Zurich with existing scheduled extractions must run the Scheduled Extraction V2 Move fix script to migrate scheduling to the new scheduled scripts engine.
Zero Copy Connector for ERP is now primarily integrated with SAP ECC and SAP S/4HANA connectors.
The product is available via the ServiceNow Store for installation in Zurich releases.

Key Features Introduced in Zurich

Agentic AI and Now Assist Integration: Use AI workflows to explore ERP database tables, discover relevant ERP Data Product models, and identify SAP objects (tables, BAPI endpoints, OData endpoints) to facilitate data querying.
Now Assist Skills Default Activation: New installations automatically enable designated AI skills, while upgraded customers will have previously unconfigured skills turned on by default.
AI-Driven Model Management: Use AI to describe and add entity options in models, improve security with role-based access controls on model operations, and enhance model operation inputs/outputs via scriptable APIs.
Model Version Control: Verify if production and non-production instances are aligned on the latest model versions.
IDoc Support: Create and update SAP business entities that require IDoc integration.
Data Access Control: Manage AI agent privileges granularly with read, write, and query controls to safeguard ERP data.
ETag Support in Update Operations: Automatically fetch and send ETags for OData service updates, improving concurrency control.
Expanded ERP Data Products: Additional models for Business Partner, Chart of Accounts, Cost Center, Vendor, Customer Invoice, Outbound Deliveries, Service Notification, and Purchase Orders support broader ERP interactions.
SAP SuccessFactors Integration: Access data through OData V2 APIs for use within Zero Copy Connector models.
Automatic Mapping: Accelerate cross-system table field mapping.
Session-Level Debugging: Access detailed debug logs directly within the Zero Copy Connector without needing Workflow Studio.

Changes and Updates

ERP Canvas application renamed to Zero Copy Connector for ERP.
ERP Contact Packs application renamed to ERP Data Products to reflect updated functionality.
Enterprise Data Foundation, Quote to Cash, and Source to Settle data products have been enhanced with additional SAP models.

Deprecations and Removals

There are no deprecated or removed features between the Yokohama and Zurich releases for Zero Copy Connector for ERP.

Additional Requirements and Considerations

SAP ECC and SAP S/4HANA remain the only supported ERP systems with this connector.
Some AI agent workflows require additional role configuration to ensure secure and compliant access.
No changes to browser or accessibility requirements were introduced in Zurich, except for noted accessibility compliance in Patch 1.

Practical Impact for ServiceNow Customers

Upgrading to the Zurich release of Zero Copy Connector for ERP enables your organization to leverage advanced AI capabilities for ERP data discovery and modeling, improves integration with leading SAP ERP systems, and enhances data access security. The expanded data products and new integration features allow for broader and faster ERP data interactions, while built-in debugging and version control simplify management and troubleshooting.

Following the pre- and post-upgrade tasks, particularly running the extraction fix script, ensures a smooth transition to Zurich and enables you to take full advantage of the new AI-driven features and improved workflow automation.

Consolidated page of all release notes for Zero Copy Connector for ERP from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connector for ERP release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Zero Copy Connector for ERP to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	If you have existing scheduled extractions and have upgraded to Zurich, run the Scheduled Extraction V2 Move fix script to place scheduled extractions in a new table where scheduling is done by the scheduled scripts engine. For detailed steps, see Run fix scripts.

New features

Between your current release family and Zurich, new features were introduced for Zero Copy Connector for ERP.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Zurich Patch 4 Use agentic AI Discover ERP database table information and identify relevant ERP Data Product models using the Explore ERP models agentic AI workflow in Now Assist for Zero Copy Connector. Now Assist for Zero Copy Connector skills More easily identify SAP objects like tables, BAPI endpoints, and OData endpoints that can then be used to query the data you need with the ERP Data Query skill. Query SAP standard database tables for data and transactional records using the ERP Data Discovery skill. Some Now Assist skills are turned on by default The new default behavior works as follows: New customers: When you install a Now Assist product, designated skills are turned on automatically. Existing customers who are upgrading (starting with Zurich Patch 4): Any previously unconfigured skill is turned on automatically (the skill was never configured and turned on, then turned off again). Previously configured skills that were turned on, then off, remain inactive. Use AI to discover model entity options Use ask AI in model manager to obtain detailed entity options by describing the entity you want to add to a model. Set security on model operations Apply roles and user group names to control access to create, read, and update model operations. More easily create model operation entity inputs and outputs using scriptable API Query complex request/response structures faster and easier using scriptable Glide APIs for models instead of Flow Designer. Check that your production instance has the latest version of a model Determine if production and non-production instances are using the same or different versions of a model to check if the latest model updates are on your production instance. Create and change SAP business entities with IDoc Work with SAP business entities that can only be created or changed using IDOC. Control data access for ERP AI agents Grant, modify, and revoke AI agent data access with specific read, write, and query privileges. Use ETag in update operations Create update operations where ETag is required and OData services are used. The ETag is fetched by default and sent with the update call. SAP ECC and SAP S/4HANA are now primary connectors The SAP ECC and SAP S/4HANA connectors are now primary connectors in Workflow Data Fabric Zero Copy Connectors. Upload data from SAP SuccessFactors Access data from SAP SuccessFactors using OData V2 APIs and use the information in Zero Copy Connector for ERP models. Use automatic mapping to map table fields between systems faster Map table fields between systems faster with automatic mapping. View session-level debugging logs View debug logs from within Zero Copy Connector for ERP to obtain information about requests, responses, and payloads without having to open Workflow Studio.

Changes

Between your current release family and Zurich, some changes were made to existing Zero Copy Connector for ERP features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Zurich Patch 4 Enterprise Data Foundation data product Additional models, including Business Partner, Chart of Account, Cost Center, and Vendor have been added to the data product for use when interacting with an SAP system. Quote to Cash data product Additional models, including Customer Invoice, Outbound Deliveries, and Service Notification have been added to the data product for use when interacting with an SAP system. Source to Settle data product Additional purchase order models have been added to the data product for use when interacting with an SAP system.

Removed

Between your current release family and Zurich, some Zero Copy Connector for ERP features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Zero Copy Connector for ERP features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Zero Copy Connector for ERP.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Install Zero Copy Connector for ERP by requesting it from the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for Zero Copy Connector for ERP we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	SAP ECC and SAP S/4 HANA are currently the only available systems that integrate with Zero Copy Connector for ERP.

Browser requirements

If any specific browser requirements were introduced or changed for Zero Copy Connector for ERP we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Zero Copy Connector for ERP, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Zurich Patch 1

Localization information

If there are specific localization considerations for Zero Copy Connector for ERP we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Zero Copy Connector for ERP we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Zurich Patch 4 Obtain ERP information and explore ERP data products using generative AI and agentic AI in ERP models. Control data access and permissions for Zero Copy Connector for ERP AI agents to ensure that users can only interact with data they are authorized to obtain. Retrieve IDOC information from SAP to create and update a greater number of SAP business entities. Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications. Some Now Assist skills are now turned on by default. Zurich Patch 1 The name of the ERP Canvas application has been changed to Zero Copy Connector for ERP. The name of the ERP Contact Packs application has been changed to ERP Data Products. Accelerate your adoption of Zero Copy Connector for ERP using new and updated ERP Data Products. See ERP Integration overview for more information.