Combined Pre-Visit Management release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Pre-Visit Management release notes for upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with information regarding Pre-Visit Management upgrades from the Yokohama release to the Zurich release. It is designed to help customers prepare for their upgrade by summarizing any new features, changes, removals, deprecations, activation instructions, and other relevant details across these releases.

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    Key Information for Upgrading

    • No new features, changes, removals, activation steps, additional requirements, browser requirements, accessibility updates, localization, or highlights were introduced for Pre-Visit Management between Yokohama and Zurich.
    • Deprecation Notice: Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. Customers should review the deprecation process as referenced in the Now Support Knowledge Base article KB0867184.

    What This Means for You

    If you are upgrading Pre-Visit Management from Yokohama to Zurich, you should be aware that no functional updates or changes will impact your current usage. However, the product is marked for future deprecation and will not be installed by default on new instances going forward. Existing instances will continue to support Pre-Visit Management during this period.

    Careful review of the deprecation process and planning for a future transition away from Pre-Visit Management is recommended to ensure continuity and to align with ServiceNow’s product lifecycle strategy.

    Consolidated page of all release notes for Pre-Visit Management from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Pre-Visit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Pre-Visit Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Pre-Visit Management.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Pre-Visit Management features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Pre-Visit Management features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Pre-Visit Management features or functionality were deprecated.

    Release Release notes

    Yokohama

    Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Pre-Visit Management.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Pre-Visit Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Pre-Visit Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Pre-Visit Management, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Pre-Visit Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Pre-Visit Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.