Combined Visa Spoke release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 5 minutes to read
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    Summary of Combined Visa Spoke Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes document provides ServiceNow customers with a comprehensive summary of updates, new features, changes, and important upgrade information for Visa Spoke from the Yokohama release family to Zurich. It assists customers in preparing for their upgrade by highlighting relevant details across multiple Visa Spoke release versions, ensuring a streamlined transition without missing critical changes.

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    Key Features

    • Visa Stop Payment Service (VSPS) Integration (Yokohama): Introduced integration capabilities with the Visa Stop Payment Service, enabling card issuers to stop card-on-file payments including recurring and installment payments via VisaNet. Visa Spoke offers a suite of request builders and response parsers to create, update, look up, and cancel stop payment instructions by merchant identifier, PAN, or merchant category code. It also supports querying stopped transactions and linked instructions for comprehensive stop payment management.
    • Visa Resolve Online (VROL) Updates (Yokohama and Zurich): Visa Spoke actions were updated to align with Visa Resolve Online (VROL) releases 25.1 and 25.2. These updates include enhancements to dispute management workflows such as submitting fraud reports, dispute questionnaires, pre-arbitration requests, and detailed look-up capabilities for dispute responses and statuses. These changes ensure Visa Spoke remains compatible with the latest VROL API revisions.

    Changes

    • Updated Visa Spoke actions to reflect VROL API revisions (versions 25.1 and 25.2), providing improved dispute management functionalities and consistency with Visa’s evolving platform.
    • No functional removals or deprecations were introduced between Yokohama and Zurich releases.

    Activation and Installation

    Visa Spoke can be installed by requesting it through the ServiceNow Store. Customers should use the store to access the application, view available versions, and manage installation requests. This consistent activation method applies to both Yokohama and Zurich releases.

    Additional Notes

    • No new additional requirements, browser requirements, accessibility updates, or localization changes were introduced in these releases.
    • Highlighted capabilities include managing card disputes and card-on-file payments efficiently using Visa Spoke actions, as well as handling dispute queues and downloading images from endpoints.

    What Customers Can Expect

    By upgrading from Yokohama to Zurich, ServiceNow customers will benefit from enhanced Visa Stop Payment Service integration and improved dispute resolution features aligned with the latest Visa Resolve Online revisions. The upgrade ensures continuity with no removals or deprecations impacting existing functionality. Customers can confidently manage cardholder stop payment requests and dispute workflows within Visa Spoke while maintaining compatibility with Visa’s current APIs. Installation and activation remain straightforward via the ServiceNow Store.

    Consolidated page of all release notes for Visa Spoke from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Visa Spoke release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Visa Spoke to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Visa Spoke.

    Release Release notes

    Yokohama
    Visa Stop Payment Service (VSPS) integration

    The Visa Stop Payment Service (VSPS) enables Visa card issuers to stop card-on-file payments (including recurring and installment payments) from being authorized, cleared, and settled through VisaNet. This service helps Visa issuers handle cardholder stop payment requests.

    The following Visa Spoke actions allow clients to integrate with VSPS APIs and work through the platform:
    • Create Stop Payment Instruction by Merchant Identifier Request Builder​
    • Create Stop Payment Instruction by Merchant Identifier Response Parser​
    • Create Stop Payment Instruction by PAN Request Builder​
    • Create Stop Payment Instruction by PAN Response Parser​
    • Create Stop Payment Instructions by Merchant Category Code Request Builder​
    • Create Stop Payment Instructions by Merchant Category Code Response Parser​
    • Look up Eligible Transactions for Stop Payment by PAN and Date Range Request Builder​
    • Look up Eligible Transactions for Stop Payment by PAN and Date Range Response Parser
    • Look up Stop Instruction Details by Stop Instruction ID Request Builder​
    • Look up Stop Instruction Details by Stop Instruction ID Response Parser​
    • Look up Stop Payment Instructions by PAN Request Builder​
    • Look up Stop Payment Instructions by PAN Response Parser​
    • Update Stop Instructions Duration by Stop Instruction ID Request Builder​
    • Update Stop Instructions Duration by Stop Instruction ID Response Parser​
    • Update Stop Payment Instruction by Merchant Identifier Request Builder​
    • Update Stop Payment Instruction by Merchant Identifier Response Parser​
    • Update Stop Payment Instruction by Merchant Category Code Request Builder​
    • Update Stop Payment Instruction by Merchant Category Code Response Parser​
    • Look up all linked stop payment instructions by stop instruction id Request Builder​
    • Look up all linked stop payment instructions by stop instruction id Response Parser
    • Look up stopped transactions by PAN Request Builder​
    • Look up stopped transactions by PAN Response Parser​
    • Look up stopped transactions by stop Instruction id Request Builder​
    • Look up stopped transactions by stop Instruction id Response Parser
    • Cancel Multiple Stop Instructions Request Builder​
    • Cancel Multiple Stop Instructions Response Parser​

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Visa Spoke features.

    Release Release notes

    Yokohama
    Visa Resolve Online (VROL) version 25.1 updates
    Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.1 revision changes:
    • Submit Fraud Report Request Builder
    • Look up Fraud Report Details Response Parser
    • Look up Dispute Response Details Response Parser
    • Look up Dispute Details Response Parser
    • Submit Dispute Questionnaire
    Visa Resolve Online (VROL) version 25.2 updates
    Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.2 revision changes:
    • Submit Dispute Questionnaire
    • Hypersearch Request Builder
    • Hypersearch Response Parser
    • Create Dispute Pre-Arbitration Request Builder
    • Create Dispute Pre-Arbitration Response Parser
    • Look up Dispute Response Details Request Builder
    • Look up Dispute Response Details Response Parser
    • Look up Dispute Pre-Arbitration Response Details Request Builder
    • Look up Dispute Pre-Arbitration Response Details Response Parser
    • Look up Dispute Pre-Arbitration Details Request Builder
    • Look up Dispute Pre-Arbitration Details Response Parser
    • Look up Dispute Details Request Builder
    • Look up Dispute Details Response Parser

    Zurich
    Visa Resolve Online (VROL) version 25.2 updates
    Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.2 revision changes:
    • Submit Dispute Questionnaire
    • Hypersearch Request Builder
    • Hypersearch Response Parser
    • Create Dispute Pre-Arbitration Request Builder
    • Create Dispute Pre-Arbitration Response Parser
    • Look up Dispute Response Details Request Builder
    • Look up Dispute Response Details Response Parser
    • Look up Dispute Pre-Arbitration Response Details Request Builder
    • Look up Dispute Pre-Arbitration Response Details Response Parser
    • Look up Dispute Pre-Arbitration Details Request Builder
    • Look up Dispute Pre-Arbitration Details Response Parser
    • Look up Dispute Details Request Builder
    • Look up Dispute Details Response Parser

    Removed

    Between your current release family and Zurich, some Visa Spoke features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Visa Spoke features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Visa Spoke.

    Release Release notes

    Yokohama

    Install Visa Spoke by requesting it from ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    Install Visa Spoke by requesting it from ServiceNow Store.

    Additional requirements

    If any additional requirements were introduced or changed for Visa Spoke we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Visa Spoke we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Visa Spoke, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Localization information

    If there are specific localization considerations for Visa Spoke we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Visa Spoke we have noted them here.

    Release Release notes

    Yokohama
    • Manage card disputes with Visa Resolve Online (VROL) and card-on-file payments with the Visa Stop Payment Service (VSPS) API suite using Visa Spoke.
    • Accept and close dispute items in a queue with Visa Spoke actions.
    • Download images from an endpoint using Visa Spoke actions.
    • Handle card operations and dispute resolution services with Visa Spoke actions.

    See Visa Spoke for more information.

    Zurich

    Apply Visa Resolve Online (VROL) release 25.2 revision changes to some Visa Spoke actions.

    See Visa Spoke for more information.