Combined Source-to-Pay Operations Integrations release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Source-to-Pay Operations Integrations Release Notes for Upgrades from Yokohama to Zurich

    This document consolidates all release notes for Source-to-Pay (S2P) Operations Integrations upgrades from Yokohama to Zurich. It is designed to help ServiceNow customers prepare for their upgrade by summarizing new features, changes, and important upgrade information across multiple product families.

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    The Zurich release introduces significant enhancements for integrating Source-to-Pay processes with key third-party enterprise applications such as SAP ECC, SAP S4 HANA, Oracle EBS, Coupa, and SAP Ariba, enabling streamlined procurement and financial operations directly from the ServiceNow platform.

    Important Upgrade Information

    • The sourcing fix script, previously automatic during upgrades, now must be manually executed by administrators as an on-demand job outside business hours to avoid performance issues.
    • No updates or changes were noted for the Yokohama release.

    New Features in Zurich

    The Zurich release expands integration capabilities with the following systems:

    • SAP Integration: Perform Integration Hub actions for purchase requisitions, purchase orders, goods receipts, and invoices with SAP ECC and SAP S4 HANA. You can create, update, or cancel purchase orders, create goods receipts, and create invoices.
    • Oracle EBS Integration: Execute Integration Hub actions related to invoices, cost centers, product models, payment terms, purchasing organizations, departments, GL accounts, currencies, FX rates, invoice payment details, suppliers, plant addresses, and legal entities. Also supports creating, updating, or canceling purchase orders, goods receipts, and invoices.
    • Coupa Integration: Manage primary data, supplier management, purchase requisitions, purchase orders, receipts, invoices, and sourcing actions. You can also look up legal entity, currency, and supply details.
    • SAP Ariba Integration: Perform Integration Hub actions for invoices, cost centers, payment terms, purchasing organizations, departments, GL accounts, currencies, FX rates, invoice payment details, suppliers, and legal entities, plus create goods receipts.

    Changes, Removals, and Deprecations

    No changes, removals, or deprecations were recorded between Yokohama and Zurich releases for Source-to-Pay Operations Integrations.

    Activation and Installation

    To activate and install Source-to-Pay Operations Integrations with third-party applications, customers must request the apps from the ServiceNow Store. The ServiceNow Store provides access to all available apps and instructions for submitting requests.

    Additional Considerations

    • No new additional requirements, browser requirements, accessibility, or localization changes were introduced in Zurich.
    • Highlighted capabilities include enabling sending purchase orders, receipts, and invoices created in SAP ECC and SAP S4 HANA from ServiceNow, managing sales orders and procurement in Oracle EBS, automating spend management and supplier processes in Coupa, and handling procurement and finance in SAP Ariba—all integrated seamlessly within ServiceNow.

    What This Means for ServiceNow Customers

    With the Zurich release, ServiceNow customers gain enhanced integration options for comprehensive Source-to-Pay operations spanning key enterprise procurement and financial systems. This integration facilitates automation, reduces manual data entry, and centralizes operational control within ServiceNow, improving efficiency and accuracy in procurement workflows.

    Customers should carefully plan the upgrade process due to the manual execution requirement of the sourcing fix script and leverage the new integration capabilities to streamline their procurement, invoicing, and supplier management directly through their ServiceNow instance.

    Consolidated page of all release notes for Source-to-Pay Operations Integrations from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Source-to-Pay Operations Integrations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Source-to-Pay Operations Integrations to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Important:
    Due to a performance issue identified with the upgrade fix script, the sourcing fix script has been modified. This script will no longer execute automatically during the upgrade process. Instead, it is now delivered as an on-demand job. Administrators must manually execute this job outside of business hours after the upgrade is complete.

    New features

    Between your current release family and Zurich, new features were introduced for Source-to-Pay Operations Integrations.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Source-to-Pay integration with SAP
    • You can use this integration to perform Integration Hub actions for purchase requisition, purchase order, receipt, and invoices.
    • You can also perform the following:
      • Create, update, or cancel purchase orders in SAP ECC and SAP S4 HANA.
      • Create good receipts in SAP ECC and SAP S4 HANA.
      • Create invoices in SAP ECC and SAP S4 HANA.
    Source-to-Pay integration with Oracle EBS
    • You can use this integration to perform Integration Hub actions for Invoices, cost centers, product models, payment terms, purchasing organizations, departments, GL accounts, currencies, FX rates, invoice payment details, suppliers, plant addresses, and legal entities.
    • You can also perform the following:
      • Create, update, or cancel purchase orders in Oracle EBS.
      • Create good receipts in Oracle EBS.
      • Create invoices in Oracle EBS.
    Source-to-Pay integration with Coupa
    You can use this integration to perform Integration Hub actions for loading primary data, supplier management, purchase requisition, purchase order, receipt, invoice, and sourcing. You can also look up Legal Entity, Currency, and Supply details respectively.
    Source-to-Pay integration with SAP Ariba
    You can use this integration to perform Integration Hub actions for invoices, cost centers, payment terms, purchasing organizations, departments, GL accounts, currencies, FX rates, invoice payment details, suppliers, and legal entities. You can also create good receipts in SAP Ariba.

    Changes

    Between your current release family and Zurich, some changes were made to existing Source-to-Pay Operations Integrations features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Source-to-Pay Operations Integrations features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Source-to-Pay Operations Integrations features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Source-to-Pay Operations Integrations.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Install Source-to-Pay Operations with third-party applications by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Source-to-Pay Operations Integrations we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Source-to-Pay Operations Integrations we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Source-to-Pay Operations Integrations, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Source-to-Pay Operations Integrations we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Source-to-Pay Operations Integrations we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    • Send purchase orders, receipts, and invoices created in SAP ECC and SAP S4 HANA from your ServiceNow instance using the Source-to-Pay integration with SAP ECC and S4 HANA.
    • Handle sales orders, procurement, finance, and so on, in Oracle EBS from your ServiceNow instance using the Source-to-Pay integration with Oracle EBS.
    • Handle business spends and automate approvals, contracts, inventory, purchase orders, requisitions, suppliers, and user management in Coupa from your ServiceNow instance using the Source-to-Pay integration with Coupa.
    • Handle sales orders, procurement, finance, and so on, in SAP Ariba from your ServiceNow instance using the Source-to-Pay integration with SAP Ariba.

    See Integration with third-party applications for more information.