Combined Digital Portfolio Management release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 5 minutes to read
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    Summary of Combined Digital Portfolio Management release notes for upgrades from Yokohama to Zurich

    This consolidated release notes document helps ServiceNow customers prepare for upgrading Digital Portfolio Management (DPM) from the Yokohama release family to Zurich. It summarizes new features, changes, removals, deprecations, and activation information relevant to DPM across these releases. Notably, there are no updates specific to the Zurich release itself, with enhancements primarily introduced during the Yokohama release.

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    Key Features Introduced in Yokohama

    • Admin Center Enhancements: Added a Troubleshoot tab on the DPM Admin Center landing page to recalculate availability results and service offering indicators for specified time periods, with progress visible in the event log.
    • Personal Portfolio Solution Cards Configuration: Enabled configuration of displayed fields on personal portfolio solution cards in the DPM Workspace. These cards cover the four primary solution types: service, service offering, business application, and application service.
    • Business Application and Application Service Relationships: Provided visibility into related incidents, problems, and changes through the DPM Admin Center and the DPM Workspace’s Needs attention panels and life-cycle KPI tabs.
    • Improved KPI Interaction: Allowed users to open detailed views of KPI spark lines (time series charts) and introduced an Active flag to hide individual KPIs within KPI groups in the DPM Workspace.
    • Expanded Application Service Details: Updated the DPM data model so that impacts from incidents, problems, and changes associated with application services roll up to the related business applications, enhancing visibility in KPIs and Needs attention panels.
    • Enhanced List Sharing: Improved list address bar logic to generate unique URLs for each list item, facilitating easier sharing of lists within the DPM Workspace and Admin Center.

    Upgrade Preparation and Activation

    Before upgrading to Zurich, customers should review pre- and post-upgrade tasks to ensure a smooth transition, although no specific changes were noted for Zurich release. Digital Portfolio Management installation is performed via requests through the ServiceNow Store.

    Additional Notes

    • No changes, removals, or deprecations were introduced between Yokohama and Zurich for Digital Portfolio Management.
    • There are no new browser, localization, accessibility, or additional requirements introduced in these releases.
    • The highlights focus on the Yokohama updates, including Admin Center enhancements, KPI improvements, and data model expansions for application services.

    Consolidated page of all release notes for Digital Portfolio Management from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Digital Portfolio Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Digital Portfolio Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Digital Portfolio Management.

    Release Release notes

    Yokohama
    Use the Admin Center in Digital Portfolio Management
    Use the added Troubleshoot tab on the DPM Admin Center landing page to help you recalculate availability results and indicators for service offerings. You select a specific time period for the recalculation and then you can check the progress in the event log.
    Configure personal portfolio solution cards in the DPM Admin Center
    Configure the fields that are displayed on the personal portfolio solution cards in the DPM Workspace. Solution cards display information about the four main types of solutions (service, service offering, business application, and application service). This configuration determines the fields that are displayed on each solution card.
    View relationships of business applications and application services in the DPM Admin Center
    See all incidents, problems, and changes that are related to your business applications and application services. You can view the data in these areas:
    • The DPM Admin Center
    • In the DPM Workspace, in the Needs attention panels and in the life-cycle tabs that present key performance indicator (KPI) data.
    KPI groups in Digital Portfolio Management
    Added the ability to select the spark lines (time series chart) for a KPI indicator to open its details.
    Update KPIs in Digital Portfolio Management
    Added an Active flag so that you can hide KPIs in a KPI group from the DPM Workspace. The Active flag is available for all KPIs so that you can hide an individual KPI even when it's part of a larger KPI group.
    View application service details
    Expanded the DPM data model so that when an incident, problem, or change is in the application service's Impacted services or Affected CIs related list, the updates roll up to the related business application. You can see the impacts in the related business application's KPIs and Needs attention panels). For more information, see Work with Needs attention panels in Digital Portfolio Management.
    Work with lists in Digital Portfolio Management
    Use the updated logic in the list address bar to copy the link of any list item to share that list with others. The list address includes a unique list ID for every list item. This updated logic applies wherever lists are used in the DPM Workspace:
    • In the list module (for both provided lists and created lists).
    • In the DPM Admin Center.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Digital Portfolio Management features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Digital Portfolio Management features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Digital Portfolio Management features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Digital Portfolio Management.

    Release Release notes

    Yokohama

    Install Digital Portfolio Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Digital Portfolio Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Digital Portfolio Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Digital Portfolio Management, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Digital Portfolio Management we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Digital Portfolio Management we have noted them here.

    Release Release notes

    Yokohama
    • Updated the Digital Portfolio Management (DPM) Admin Center.
      • Added a Troubleshoot tab to the DPM Admin Center landing page to help you recalculate availability results and indicators for service offerings.
      • Added the ability to configure the personal portfolio solution cards and to view relationships of business applications and application services.
    • Updated the key performance indicator (KPI) behavior so that you can drill down on time series KPI information and use an Active flag to hide KPIs in a KPI group.
    • Updated the DPM data model to improve visibility and reporting when an incident, problem, or change is in the application service's Impacted services or Affected CIs related list. The updated model rolls up the incidents, problems, and changes so that you can see the impacts in related business applications (in the KPIs and Needs attention panels).

    See Digital Portfolio Management for more information.

    Zurich

    		 No updates for this release.