Combined Interview management release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

Release

zurich

ft:locale

en-US

ft:publication_title

zurich Combined Product Files

ft:clusterId

delta3zy

bundleId

delta3zy

Combined Interview management release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Interview Management Release Notes for Upgrades from Yokohama to Zurich

This consolidated release notes document assists ServiceNow customers in preparing for upgrading their Interview Management application from the Yokohama release to Zurich. It summarizes new features, changes, activation instructions, and other relevant information to help you understand enhancements and requirements introduced in the Zurich release.

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Key Features

Interview Setup Configuration: Define custom interview phases with names, durations, and key parameters to streamline scheduling and improve transparency.
Scheduling Preferences Collection: Collect scheduling preferences from job applicants and interviewers to facilitate seamless interview planning.
Scheduling and Management: Schedule interviews directly with applicants and manage interviews effectively as recruiters, recruitment coordinators, or interviewers. Features include updating interview status, viewing feedback, sending reminders, and managing cancellations or completions.
Feedback Provision: Enable recruiters, interviewers, and hiring managers to provide timely and constructive interview feedback, supporting better application comparisons and informed hiring decisions.
Workflow Enhancements: Use structured workflows that support both self-scheduling and direct scheduling options, leveraging multiple data sources such as calendar availability and declared preferences to reduce rescheduling and off-platform coordination.
Centralized Interview Monitoring: Monitor interview health centrally with built-in reminders and notifications to keep all participants informed and interviews on track.

Activation and Requirements

Activation: Install Interview Management by requesting the application from the ServiceNow Store.
Additional Requirements: The Hiring Core application must be activated as it provides essential data models and shared components necessary for Hiring Experiences.
Browser and Accessibility: No changes or new requirements were introduced for browser compatibility or accessibility compliance.

Changes, Removals, and Deprecations

No updates, feature removals, or deprecations were recorded for Interview Management between Yokohama and Zurich releases.

Benefits for ServiceNow Customers

Enhanced interview scheduling efficiency through customizable phases and preference-based planning.
Reduced manual effort and scheduling conflicts via integrated workflows and multiple data sources.
Improved transparency and communication with automated reminders and status updates.
Streamlined feedback collection that supports effective candidate evaluation and hiring decisions.
Centralized management tools that enable recruiters and interviewers to control and monitor the entire interview lifecycle.

Consolidated page of all release notes for Interview management from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Interview management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Interview management to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Interview management.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Define your interview setup Configure interview phases with custom names, durations, and other key parameters, and then use them to efficiently schedule interviews, enhancing transparency and saving time. Get scheduling preferences from applicants Request applicants on a job requisition to share their scheduling preferences to plan a seamless interview process. Get scheduling preferences from interviewer Request interviewers on a job requisition to share their scheduling preferences to plan a seamless interview process. Share scheduling preferences As an interviewer, when requested by recruiters, share your scheduling preferences to help them schedule interviews accordingly. View applicant's scheduling preferences View the scheduling preferences shared by applicants to schedule interviews accordingly. View interviewer's scheduling preferences View the scheduling preferences shared by interviewers and schedule interviews accordingly. Schedule an interview Schedule interview with applicants on a job requisition to get started with the interview journey. Manage interviews as a recruiter As a recruiter or recruitment coordinator, manage interviews for a job requisition as needed. You can update the interview status, view feedback, send reminders, complete or cancel interviews, and more. Manage interviews as an interviewer As an interviewer, view the details of all the interviews that you’re a part of and manage them as required. Provide interview feedback as a recruiter As a recruiter or recruitment coordinator, provide feedback for interviews that you're a part of. Provide interview feedback as an interviewer or hiring manager As an interviewer or hiring manager, provide timely and constructive feedback on the interviews in which you participate, to support application comparison and well-informed hiring decisions.

Changes

Between your current release family and Zurich, some changes were made to existing Interview management features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Interview management features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Interview management features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Interview management.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Install Interview management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Interview management we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	The Hiring Core application provides essential data models and shared components for Hiring Experiences. The Hiring Core application must be activated.

Browser requirements

If any specific browser requirements were introduced or changed for Interview management we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Interview management, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Interview management we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Interview management we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	Save time by using structured workflows to schedule and manage interviews. Configure interview phases and use them to schedule interviews in a more organized and planned manner, minimizing manual effort and inconsistency. Schedule interviews using workflows that support both self-scheduling and direct scheduling options. Consider multiple data sources, including calendar availability and declared scheduling preferences, to minimize rescheduling and eliminate off-platform coordination. Monitor interview health centrally to manage all interviews efficiently, with built-in reminders and notifications keeping everyone informed. Manage interviews by updating statuses, viewing or providing feedback, sending reminders, and rescheduling, completing, or canceling interviews as needed. Streamline feedback sharing and tracking, enabling hiring managers to effectively compare applications. See Recruitment workspace for more information.