Combined Domain Separation release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

Release

zurich

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en-US

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zurich Combined Product Files

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delta3zy

bundleId

delta3zy

Combined Domain Separation release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Domain Separation release notes for upgrades from Yokohama to Zurich

This consolidated release notes page provides ServiceNow customers with essential information about Domain Separation upgrades from the Yokohama to Zurich releases. It summarizes new features, changes, activation details, and important considerations to help you prepare and execute your upgrade smoothly.

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New features

Yokohama: Introduction of the Post-Production Domain Separation Activation Utility, enabling activation of domain separation in a live environment with guided assistance.
Zurich: Enhancements include:

Delete by Domain: Domain administrators can now delete data by domain, improving domain management efficiency and reducing storage overhead. This tool supports data recovery, retention policies, and rollback capabilities.
Domain Job Manager: Updates to the domain table are now queued sequentially and batched into a single background job, simplifying domain table maintenance. Users receive notifications about job delays and start times.

Changes and Removals

There are no updates, removals, or deprecations related to Domain Separation features between Yokohama and Zurich releases.

Activation information

Domain Separation remains a ServiceNow AI Platform feature requiring activation of the com.glide.domain.activationutility plugin in both Yokohama and Zurich releases. Ensure this plugin is activated to enable Domain Separation functionality.

Important upgrade considerations

Review and complete any pre- and post-upgrade tasks specific to Domain Separation before upgrading to Zurich.
Leverage the Post-Production Activation Utility to enable domain separation safely in live environments.
Understand that domain table updates in Zurich are optimized for better performance and management through sequential queuing and batching.
Use the new delete-by-domain capability in Zurich to maintain domain data efficiently and control storage usage.

Additional information

There are no changes in browser requirements, accessibility, localization, or additional requirements for Domain Separation between Yokohama and Zurich releases.

Consolidated page of all release notes for Domain Separation from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Domain Separation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Domain Separation to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Domain Separation.


Release	Release notes
Yokohama	Post-Production Domain Separation Activation Utility Begin using domain separation on a live environment with the guided Post-Production Domain Separation Activation Utility.
Zurich	[Placeholder link text to key delete-by-domain] Domain Admins may now delete by domain to efficiently manage domains and reduce storage overhead. The tool also includes data recovery and retention, enabling rollbacks and retention policy setting. [Placeholder link text to key domain-job-manger] Changes to the domain table are now queued sequentially and batched into a single background job. This helps simplify domain table updates. Users are notified when a job needs to be delayed as well when a job needs to start.

Changes

Between your current release family and Zurich, some changes were made to existing Domain Separation features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Domain Separation features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Domain Separation features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Domain Separation.


Release	Release notes
Yokohama	Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see Domain separation plugin.
Zurich	Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see Domain separation plugin.

Additional requirements

If any additional requirements were introduced or changed for Domain Separation we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Domain Separation we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Domain Separation, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Domain Separation we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Domain Separation we have noted them here.


Release	Release notes
Yokohama	Enable domain separation in live environments by using the Post-Production Domain Separation Activation Utility. See Domain separation for service providers for more information.
Zurich	Changes to the domain table are queued sequentially and batched into a single background job. This helps simplify domain table updates. Domain Admins can delete by domain to efficiently manage domains and reduce storage overhead. See Domain separation for service providers for more information.