Combined CPQ Configurator release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined CPQ Configurator Release Notes for Upgrades from Yokohama to Zurich

    This consolidated guide helps ServiceNow customers prepare for upgrading the CPQ Configurator from the Yokohama release family to Zurich. It summarizes new features, important upgrade tasks, and changes relevant to your CPQ Configurator experience, ensuring a smooth transition and optimized use of the product in Sales and Order Management workflows.

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    Important Upgrade Information

    • After upgrading to Zurich, if you previously used the legacy product configurator and want to switch to the CPQ Configurator, you must enable it by setting the snprdpm.enableadvancedconfiguration system property to true. This allows use of the CPQ Configurator within Sales and Order Management workflows.
    • Installation requires requesting the CPQ Integration application from the ServiceNow Store.
    • Prepare your environment before implementing CPQ Configurator as per the CPQ Configurator preparation guidelines.

    Key Features Introduced in Zurich

    • Configurable Product Offerings and Blueprints: Create configurable products alongside detailed product offering blueprints that include attributes, relationships, pricing rules, and child products. These blueprints also define configuration rules for inclusion, exclusion, and determination.
    • Blueprint Management: Catalog administrators can review, update, and publish product offering blueprints directly within the CPQ Configurator to maintain accuracy in the product catalog.
    • CPQ Configurator Interface: Provides an intuitive, embedded interface for sales agents and customers to configure customizable products. It supports both the CSM Configurable Workspace and the Business Portal, enhancing user experience during product configuration.
    • Real-Time Pricing Updates: Enables users to select valid product options and immediately see how selections affect pricing, supporting attribute-based and product-based configuration.

    Changes, Removals, and Deprecations

    There were no updates, removals, or deprecations for CPQ Configurator features between Yokohama and Zurich, ensuring stability in existing functionality.

    Additional Notes

    • Browser and Accessibility: No changes or new requirements were introduced in the Zurich release.
    • Localization: No new localization considerations were noted.
    • Highlights: The Zurich release notably enhances configuration flexibility and pricing accuracy through blueprints and an improved interface.

    What to Expect

    Upgrading to Zurich equips your organization with a powerful, user-friendly CPQ Configurator that supports advanced configurable products and dynamic pricing. It streamlines the configuration process for sales agents and customers, enhances catalog management through blueprints, and maintains backward compatibility without removing existing functionality.

    Consolidated page of all release notes for CPQ Configurator from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family CPQ Configurator release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading CPQ Configurator to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    If you used the legacy product configurator previously and want to use the CPQ Configurator, after upgrading, you must set the sn_prd_pm.enable_advanced_configuration system property to true to be able to use the configurator in Sales and Order Management workflows.

    .

    New features

    Between your current release family and Zurich, new features were introduced for CPQ Configurator.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Configurable product offerings and associated blueprints
    Create configurable products and generate the associated product offering blueprints that contain the product attributes, product relationships, product and pricing rules, and child products defined for configurable products. The blueprints also contain configuration rules for inclusion, exclusion, and determination. Catalog admins can review and update an offering blueprint in the CPQ Configurator and then publish the product offering to the product catalog.
    CPQ Configurator interface
    Enable agents and customers to configure customizable products using the CPQ Configurator embedded in Sales and Order Management workflows. The configurator is used in both the CSM Configurable Workspace and the Business Portal.

    Changes

    Between your current release family and Zurich, some changes were made to existing CPQ Configurator features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some CPQ Configurator features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some CPQ Configurator features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate CPQ Configurator.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Install the CPQ Configurator by requesting the CPQ Integration application from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for CPQ Configurator we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Before implementing CPQ Configurator, you must prepare your environment to use it. For more information, see CPQ Configurator.

    Browser requirements

    If any specific browser requirements were introduced or changed for CPQ Configurator we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for CPQ Configurator, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for CPQ Configurator we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for CPQ Configurator we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    • Provides sales agents and customers with an intuitive interface for attribute-based configuration in addition to product-based configuration of customizable products.
    • Enables agents and customers to select valid product options during product configuration and view real-time updates that show how their selections affect associated pricing.
    • Enables product catalog admins to generate and update product offering blueprints that guide the accurate configuration of customizable products by agents and customers.

    See CPQ Configurator for more information.