Combined Access Management release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Access Management Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with a comprehensive overview of Access Management enhancements and updates from the Yokohama release to the Zurich release. It is designed to help you prepare for upgrades by summarizing new features, changes, and important pre- and post-upgrade tasks specific to Access Management.

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    New Features

    • Security Data Filters: These filters restrict access to sensitive data at the query level by ensuring only authorized users can retrieve specific records. They integrate natively with GlideRecordSecure and related query methods, preventing data leakage by applying filters before queries execute.
    • Related Record Access: This feature extends ACL controls to related tables, allowing administrators to enforce access based on permissions for parent records (e.g., controlling access to costs or tasks related to projects or cases). It ensures granular, consistent access management across related data.
    • Machine Identity Access Controls: Enable fine-grained access restrictions for REST and SOAP integrations by defining which machine identities (integrations) can access particular data resources. This bolsters security, governance, and auditability for API endpoints.
    • Scripting Governance Tool and Role: Introduces a deny-by-default security posture for scripting, requiring explicit permissions via the sncrequiredscriptwriterpermission role. This tool helps reduce excess scripting privileges, improving platform security.
    • Datatype ACLs: Simplify access control by allowing a single ACL to apply to all columns of a specific data type across tables, reducing redundant ACL definitions and streamlining configurations.

    Changes, Removals, and Deprecations

    Between Yokohama and Zurich, there are no reported changes, removals, or deprecations impacting Access Management features.

    Activation and Requirements

    • Access Management remains an AI Platform feature active by default in both Yokohama and Zurich releases.
    • There are no additional requirements, browser specifications, accessibility considerations, or localization updates introduced between these releases.

    Practical Benefits for ServiceNow Customers

    • Enhanced Data Security: With Security Data Filters and Related Record Access, you gain stronger, more granular control over sensitive data visibility.
    • Improved API Security: Machine Identity Access Controls allow you to precisely govern which integrations can access specific data resources through APIs.
    • Streamlined Access Control Management: Datatype ACLs reduce complexity by consolidating ACLs for data types.
    • Elevated Platform Security: The Scripting Governance Tool enforces stricter scripting permissions, minimizing risk from unauthorized scripting actions.

    Upgrade Preparation

    Before upgrading to Zurich, review and complete any applicable pre- and post-upgrade tasks related to Access Management to ensure smooth transition and security compliance.

    Consolidated page of all release notes for Access Management from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Access Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Access Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Access Management.

    Release Release notes

    Yokohama

    Security data filters
    Security data Filters enable you to control who can access sensitive data by restricting access to authorized users, regardless of how the data is accessed. Security data filters are applied before query execution, ensuring restricted data never leaves the database and prevents data leakage at the query level. Filters integrate into queries for GlideRecordSecure, GlideRecordSandbox, and GlideAggregateSandbox by default.
    Related record access
    Related record access integrated into the ACL framework enhances access management by enabling administrators to enforce specific ACLs for related tables. This ensures users can only access records in related tables, such as costs, estimations, or tasks, based on their permissions for the parent table, like projects or cases. Combined with broader ACL capabilities, Related record access ensures consistent, granular, and enforceable

    Zurich

    Machine identity access controls
    Enforce fine-grained access to data via REST or SOAP endpoints using Machine Identity Access Controls. This feature enables you to define which integrations can access specific data, confirming that the integrations only have access to the resources they need.
    Scripting Governance Tool tool and role
    Review and help reduce the number of users with scripting privileges using the Scripting Governance Tool. This tool helps improve platform security with scripting governance based on user role.

    A new deny-by-default behavior is enforced for scripting unless you have the snc_required_script_writer_permission role. After an upgrade or zBoot, this role is automatically assigned via the Conditional Script Writer group.

    Datatype ACL
    Simplify and help reduce redundant ACL definitions with Datatype ACLs. Create a single ACL to target all table columns of a specific data type, streamlining access control configurations.

    Changes

    Between your current release family and Zurich, some changes were made to existing Access Management features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Access Management features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Access Management features or functionality were deprecated.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Access Management.

    Release Release notes

    Yokohama

    Access Management is a ServiceNow AI Platform feature that is active by default.

    Zurich

    Access Management is a ServiceNow AI Platform feature that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Access Management we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Access Management we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Access Management, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Access Management we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Access Management we have noted them here.

    Release Release notes

    Yokohama

    • Security Data Filters are a powerful new feature designed to restrict access to sensitive records based on roles or security attributes. This ensures only authorized users can view data, regardless of how the data is accessed.
    • Related Record Access allows enforcement of consistent access rules across related tables, ensuring that users only see records associated with the data they are authorized to access.

    See Access Control List Rules for more information.

    Zurich

    • Enforce access to data via REST or SOAP endpoints using the Machine Identity Access Controls, which helps improve security, governance, and auditability.
    • Target all table columns of a given data type with a single ACL using Datatype ACLs.
    • Govern scripting permissions with the Scripting Governance tool, a new base system deny-by-default behavior.

    See Access Control List Rules for more information.