Combined Decision Builder in Workflow Studio release notes for upgrades from Yokohama to Zurich

zurich Combined Product Files

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zurich

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zurich Combined Product Files

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Combined Decision Builder in Workflow Studio release notes for upgrades from Yokohama to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Decision Builder in Workflow Studio release notes for upgrades from Yokohama to Zurich

This consolidated release notes page provides ServiceNow customers with a comprehensive summary of updates related to Decision Builder in Workflow Studio for upgrades from the Yokohama release to Zurich. It is designed to help you prepare for the upgrade by highlighting new features, changes, removals, deprecations, activation instructions, and other relevant information across these releases.

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New features

Filter decision tables (Yokohama): You can now apply filters to both condition and result columns in decision tables. This enhancement simplifies working with large tables by displaying only relevant decisions for easier reference and editing.
Enhanced reference record selection (Yokohama): When selecting a reference value as a condition or result, a new lookup icon allows you to choose the reference record from the default list view. Additionally, an info icon enables previewing the selected record, improving usability.
Activate or deactivate rows (Yokohama): You can turn decision table rows on or off. Activating a row includes its data during execution, while deactivating excludes it. This feature supports temporary use or skipping of conditions without deleting rows.

No new features were introduced in the Zurich release for Decision Builder in Workflow Studio.

Changes, Removals, and Deprecations

There are no changes, removed features, or deprecations reported for Decision Builder in Workflow Studio between Yokohama and Zurich releases.

Activation and Additional Requirements

Activation: Workflow Studio is an AI Platform feature active by default in Yokohama. To access the latest features, update the app from the ServiceNow Store.
Additional requirements: No new or changed requirements have been introduced between Yokohama and Zurich.
Browser and accessibility: No updates or new requirements have been reported for browser compatibility or accessibility compliance.
Localization: No localization updates have been noted.

Practical Takeaways for ServiceNow Customers

Use the filtering and row activation features introduced in Yokohama to manage complex decision tables more efficiently.
Leverage the improved reference record selection to streamline condition and result configuration.
Plan your upgrade knowing that Zurich does not introduce additional changes, simplifying the transition process.
Ensure you keep Workflow Studio updated via the ServiceNow Store to benefit from the latest capabilities.

Consolidated page of all release notes for Decision Builder in Workflow Studio from Yokohama to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Decision Builder in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Decision Builder in Workflow Studio to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Decision Builder in Workflow Studio.


Release	Release notes
Yokohama	Filter decision tables Apply filters to both condition and result column values in decision tables. Once filters are applied, only the relevant decisions are displayed, making it easier to refer or edit large tables. Use enhanced reference record When choosing a reference value as a condition or result, a new lookup icon enables you to select the reference record from the default list view. Additionally, you can preview the selected reference record by selecting the info icon. Set rows active or inactive Turn the rows on or off. Activating a row includes its data while executing a decision table, while deactivating a row excludes it. This feature helps you to temporarily use or skip conditions without deleting them.
Zurich	No updates for this release.

Changes

Between your current release family and Zurich, some changes were made to existing Decision Builder in Workflow Studio features.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Decision Builder in Workflow Studio features or functionality were removed.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Decision Builder in Workflow Studio features or functionality were deprecated.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Decision Builder in Workflow Studio.


Release	Release notes
Yokohama	Workflow Studio is a ServiceNow AI Platform feature that is active by default. Get the latest Workflow Studio features by updating the app from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Zurich	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Decision Builder in Workflow Studio we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Decision Builder in Workflow Studio we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Decision Builder in Workflow Studio, such as specific requirements or compliance levels.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Decision Builder in Workflow Studio we have noted them here.


Release	Release notes
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Decision Builder in Workflow Studio we have noted them here.


Release	Release notes
Yokohama	Filter condition and result columns in decision tables to show only relevant rows, simplifying large table edits. Use the lookup icon to select a reference record from the default list view and the info icon to preview the record. Use the pagination feature to switch between pages by selecting the page you'd like to see. Activate rows or Deactivate rows to include or exclude the logic in that row while executing the decision tables. See Exploring Decision Tables for more information.
Zurich	No updates for this release.