Combined ServiceNow Vault release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined ServiceNow Vault Release Notes for Upgrades from Yokohama to Zurich

    This consolidated release notes document provides ServiceNow customers with essential information about upgrading ServiceNow Vault from Yokohama to Zurich. It summarizes new features, installation prerequisites, key enhancements, and activation instructions to help you prepare and execute a smooth upgrade process.

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    Key Features

    • ServiceNow Vault Console Dashboard: Introduced in the Zurich release, the dashboard enables you to monitor and manage cloud encryption metrics effectively. It provides a centralized view of sensitive data metrics across various Vault tools, enhancing visibility and operational efficiency.
    • AI Guidance with Ask Now Assist Panel: Utilize AI-powered assistance within the Vault console to gain insights and guidance on encryption metrics and sensitive data management.
    • Guided Vault Setup: Simplifies the initial configuration and adoption of ServiceNow Vault, specifically for Financial Services and Customer Service Management applications, by enabling quick start and automated sensitive data classification.

    Installation and Upgrade Requirements

    To install or upgrade to ServiceNow Vault Zurich, ensure the following prerequisite applications are installed:

    • Data Discovery
    • Data Privacy
    • Data Anonymization
    • Field Encryption
    • Zero Trust Access

    ServiceNow Vault must be requested and installed from the ServiceNow Store. For ongoing updates and cumulative release notes, refer to the ServiceNow Store version history.

    Changes, Deprecations, and Removals

    No changes, feature removals, or deprecations were introduced between Yokohama and Zurich releases for ServiceNow Vault, ensuring stability and continuity of existing functionalities.

    Additional Information

    • Browser, Accessibility, and Localization: No updates or new requirements were noted for browser compatibility, accessibility compliance, or localization in the Zurich release.

    Benefits for ServiceNow Customers

    • Enhanced visibility into encryption and sensitive data metrics through a consolidated dashboard.
    • Improved operational efficiency with AI assistance and guided setup workflows.
    • Simplified upgrade process with clear prerequisites and installation guidance.
    • Maintained feature consistency with no removals or deprecations, reducing disruption risks.

    Consolidated page of all release notes for ServiceNow Vault from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family ServiceNow Vault release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading ServiceNow Vault to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    To install ServiceNow Vault, the following must be installed:

    New features

    Between your current release family and Zurich, new features were introduced for ServiceNow Vault.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Zurich Patch 4
    ServiceNow Vault console dashboard
    • Manage and monitor cloud encryption metrics.
    • Get AI guidance using the Ask Now Assist panel.
    • Explore more detail for each metric.
    Zurich Early Availability
    ServiceNow Vault console dashboard
    Monitor your sensitive data in ServiceNow Vault with a comprehensive dashboard. The dashboard view shows metrics from each of the ServiceNow Vault tools and provides easy access to them.
    Guided Vault
    Use guided setup to quickly start using ServiceNow Vault on the following applications:

    Changes

    Between your current release family and Zurich, some changes were made to existing ServiceNow Vault features.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some ServiceNow Vault features or functionality were removed.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some ServiceNow Vault features or functionality were deprecated.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate ServiceNow Vault.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Install ServiceNow Vault by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for ServiceNow Vault we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for ServiceNow Vault we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for ServiceNow Vault, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for ServiceNow Vault we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for ServiceNow Vault we have noted them here.

    Release Release notes

    Yokohama

    No updates for this release.

    Zurich

    Zurich Patch 4
    • Manage and monitor cloud encryption metrics.
    • Get AI guidance using the Ask Now Assist panel in Vault console.
    • Use guided setup to begin autoclassifying sensitive data within Financial Services and Customer Service Management applications.
    • Monitor and review critical sensitive data metrics from the centralized ServiceNow Vault Console dashboard.
    • Navigate between security tools efficiently using the ServiceNow Vault Console dashboard.

    See ServiceNow Vault for more information.