Combined Application Manager release notes for upgrades from Yokohama to Zurich

  • Release version: Zurich
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Application Manager release notes for upgrades from Yokohama to Zurich

    This consolidated release notes page provides ServiceNow customers with essential information to prepare for upgrading the Application Manager from the Yokohama release family to Zurich. It covers new features, changes, and important upgrade considerations to ensure a smooth transition and optimal use of Application Manager on the Zurich release.

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    Key Features

    • Now Assist suites for version compatibility (Zurich patch 4): Enables installation and updating of Now Assist applications using suites of compatible versions. This helps ensure new Now Assist applications remain compatible with those already installed, reducing runtime errors.
    • Application state indicators: Displays information about installation considerations, requirements, and blockers directly in the application details header to aid in managing application installations effectively.
    • Expanded "Available for you" tab: Now includes details about both licensed applications and those not yet procured from the ServiceNow Store, providing better visibility into procurement options.

    Important Upgrade Information

    • Application Manager is active by default on instances running Zurich.
    • Upgrading to Zurich patch 4 or later is recommended to leverage new features and improvements.
    • Review and complete all pre- and post-upgrade tasks as outlined in the ServiceNow AI Platform upgrade preparation documentation.

    Changes and Deprecations

    • No features or functionality were removed or deprecated between Yokohama and Zurich releases.
    • The main changes focus on enhanced visibility and management of applications, especially around licensing and compatibility.

    Additional Information

    • No updates were noted for browser requirements, accessibility, localization, or highlight information between Yokohama and Zurich.
    • Application Manager remains a core feature of the ServiceNow AI Platform with no new additional requirements introduced in Zurich.

    Key Outcomes

    By upgrading to Zurich and applying patch 4 or later, ServiceNow customers can expect improved management of Now Assist applications with reduced runtime errors, enhanced visibility of application licensing and procurement options, and better insight into installation requirements and blockers. This upgrade facilitates smoother application administration and helps maintain application compatibility within their ServiceNow instances.

    Consolidated page of all release notes for Application Manager from Yokohama to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Application Manager release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Application Manager to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Application Manager is active by default on instances on the Zurich release. Upgrade your instance to Zurich patch 4 or later to use the latest features. For information about upgrading your ServiceNow AI Platform instance, see Prepare your upgrade.

    New features

    Between your current release family and Zurich, new features were introduced for Application Manager.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Zurich patch 4
    Now Assist suites for version compatibility
    Use the Application Manager to install and update Now Assist applications with suites of compatible application versions. Now Assist suites help verify that new Now Assist applications and versions remain compatible with the ones already installed to your instance.
    Application state indicators
    Review information about any applicable installation considerations, requirements, and blockers in the header of application details.

    Changes

    Between your current release family and Zurich, some changes were made to existing Application Manager features.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Unlicensed application information
    In addition to details about applications that are already licensed, the "Available for you" tab of the Application Manager now includes information about applications that haven't been procured from the ServiceNow Store yet.

    Removed

    Between your current release family and Zurich, some Application Manager features or functionality were removed.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Application Manager features or functionality were deprecated.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Application Manager.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Application Manager is a ServiceNow AI Platform feature that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Application Manager, such as specific requirements or compliance levels.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    Localization information

    If there are specific localization considerations for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Application Manager we have noted them here.

    Release Release notes

    Yokohama

    		 No updates for this release.

    Zurich
    Zurich patch 4
    • Reduce potential runtime errors by installing and updating Now Assist applications with suites of interdependent versions.
    • View all ServiceNow Store applications that are licensed or available for procurement from the Available for you tab.
    • Gain insights about application installation requirements and blockers with application state indicators.

    See Application Manager for more information.