Enable favorites option for Workplace Service Portal

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.

    Before you begin

    To enable the favorites option for Workplace Service Portal, ensure that you have the latest versions of the following applications and plugins installed:
    • Employee Center Core (sn_ex_sp)
    • Employee Experience Taxonomy plugin (sn_ect)
    • Employee Experience Foundation (sn_ex_emp_fd)

    Role required: esc_admin or sn_wsd_core.admin

    About this task

    Configure the favorites option so that employees can set any workplace location as their favorite. The employees can view their favorite locations anytime by selecting the Favorites tab on the Employee Center homepage. The locations that they set as their favorite are given the first priority when they search for available locations to make a reservation.

    Procedure

    1. Navigate to All > Favorites > Favorite Content Configuration.
    2. Ensure that the following Content types are listed in the Favorite Content Configuration form:
      • Desks (sn_wsd_core_space)
      • Rooms (sn_wsd_core_rooms)
    3. Navigate to All > Service Portal > Portals.
    4. In the Service portals list, perform the following actions:
      1. Go to Workplace Services.
      2. In the Enable favorites column, set the option to true.

    Result

    The favorites option is enabled for employees to set any workplace location as their favorite.