Advanced

Use the Advanced features to create content types, content tasks, and access the system properties.

Add or modify content type for Content Publishing

Use Content Types to associate the content type category with a service portal widget to determine where content resides on your service portal.

Before you begin

Roles required: sn_cd.content_manager

The base system provides content types and content that you can use.

Procedure

1. Navigate to All > Content Publishing > Advanced > Content Types.
2. Click New or an existing content type to edit.

   Field	Description
   Name	Unique name that describes the content.
   Category	The content type category. The types are: Portal Content Notification Content Community Content To-do Content Mobile Content See Content Library.
   Associated widgets	Widgets that can show the type of content you are defining or editing.
   Active	Indicates that the content type is active and available to use.
   Value	Unique identification of the content type.

3. Click Submit or Update.

Content Publishing properties

The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.

For more information on the Content Publishing properties, see Properties installed with Content Publishing.