Reference qualifiers for ServiceNow mobile

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Admins use reference qualifiers to create filters that streamline data returned for a reference field. The results of configured reference qualifiers are viewed within your mobile device.

    Reference qualifiers facilitate the filtration of data extracted from reference tables, ensuring that only the desired values are returned. You can use one of three types of reference qualifiers, simple, dynamic, and advanced.
    주:
    Before you configure a reference qualifier to display filtered results in a mobile device, create an action function. For more information, see Create an action function with parameters.

    The images show a comparative example, within the mobile platform, where a reference qualifier is used and not used. The image with the lower results found and different results listed, indicate that a reference qualifier configuration was implemented.


    Comparison of filtered results with reference qualifier not used and used.

    For more information

    For information on the difference between simple, dynamic, and advanced reference qualifiers and how to configure them, see the following documentation topics:

    Reference qualifiers

    Configure reference qualifiers