Components and architecture

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • The ServiceNow mobile apps consist of the ServiceNow server instance and native apps for iOS and Android. The apps use fully native code and are not a hybrid approach. The mobile client applications communicate over a wireless connection with the server and pull live data for the end user.

    Component explanations

    Apps for iOS

    The ServiceNow apps for iOS are fully native iPhone and iPad applications. The applications can be pulled, dynamically configured, and distributed using MDM (more information available in EMM section). ServiceNow does not currently distribute the ipa file to customers.

    Apps for Android

    The ServiceNow apps for Android is a fully native applications for Android phone. They can be downloaded from the Google Play store directly by a user, or can be pulled, dynamically configured, and distributed using MDM (more information available in EMM section). ServiceNow only supports apk file distribution to customers for branded versions of Android mobile apps. For details on branded applications, see Publish mobile apps with custom branding.