Machine Learning Engine for on-prem v20.2 release notes

  • Release version: Other
  • Updated November 11, 2021
  • 1 minute to read
  • Machine Learning Engine for on-prem v20.2 includes minor bug fixes and improvements.

    Compatibility

    Machine Learning Engine v20.2 is compatible with the Rome release.

    Installation

    You can access this update along with the download and installation instructions via the Machine Learning Engine Installation and Configuration for Self-Hosted Customers Knowledge Base (KB0782052).

    For technical assistance and information, please visit ServiceNow Support: https://support.servicenow.com/support/

    Release notes

    Problem category Number Short description
    NLU Service PRB1515539 Certain ITSM NLU utterances take more than 2 seconds to respond
    NLU Service PRB1516851 When glide.mlpredictor. option.nlu.insensitiveToPunctuation is set to true, Japanese utterance characters are treated as punctuation and are removed
    Predictive Intelligence - Server PRB1515943 The chronological split fails when >20% data falls in the right side