Machine Learning Engine for on-prem v20.0 release notes

  • Release version: Other
  • Updated March 11, 2021
  • 1 minute to read

    • Machine Learning Engine for on-prem v20.0 includes minor bug fixes and improvements.

    Compatibility

    Machine Learning Engine v20.0 is compatible with the Rome release.

    Installation

    You can access this update along with the download and installation instructions via the Machine Learning Engine Installation and Configuration for Self-Hosted Customers Knowledge Base (KB0782052).

    For technical assistance and information, please visit ServiceNow Support: https://support.servicenow.com/support/

    Release notes

    Problem category Number Short description
    NLU Service PRB1495427 The Intent Discovery report analysis does not complete and it is stuck on the state of "Classifying"
    NLU Service PRB1479517 Inconsistent inference results with the MxN vocabulary
    NLU Service PRB1498024 NLU scores lower for intents containing the exact match to the utterance
    NLU Service PRB1496043 Prediction results are not populated if the sources level is confirmed as software/hardware
    NLU Service PRB1491436 The exact same utterance returns different results on the same NLU Model published
    NLU Service PRB1499630 Exact match fails for utterance MCI Fault on Lloyds dataset
    Predictive Intelligence - Server PRB1488756 Clustering updates on the trainer causes OOM errors and server instability issues
    Predictive Intelligence - Server PRB1458110 Regression Framework Solution gives an error "NaN for the Symmetric Mean Absolute Percentage Error (SMAPE)"
    Predictive Intelligence - Server PRB1487079 Classification training fails with an error "Data has less than 2 output classes" even though there are over 20 classes
    Predictive Intelligence - Server PRB1482553 Agent Zero batch prediction API returns results only for the first input