Zero Copy Connector for ERP new model field descriptions

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The new model form in Zero Copy Connector for ERP (Enterprise Resource Planning) contains details for the ERP model.

    For process details, see Create a model.

    Field Description
    Model name Name of the ERP model.
    ERP module

    ERP module in the system of record, for example, sales orders or inventory. Select a module from the list. If the module you need is not listed, contact ServiceNow Technical Support.

    ERP modules represent a distinct set of features and functionalities tailored to address business processes or activities.
    ERP system ERP system the ERP model connects to.

    The connected ERP system enables access to information about fields and tables and interaction between the model and the connected ERP system. For more information, see Create an ERP system in Zero Copy Connector for ERP and View a list of Zero Copy Connector for ERP systems.
    Keep mapped values the same as ERP field name Select this option if you do not want suggested mapped values for this model. For more information, see, Edit input and output mapped value name in Zero Copy Connector for ERP.
    Application Application scope the ERP model is linked to. For example, if you create a custom model, the model will be in that scope.
    Model type
    • Platform model: Model with input and output fields mapped to an already existing platform table. These models standardize ERP data by mapping it to ServiceNow AI Platform® standardized platform tables.
    • ERP model: New, custom ERP model. These models follow the data structures defined by the connected, external ERP system. ERP models accommodate the unique formats of each ERP system.
    Platform table (only visible if Platform model is selected in Model type) Table to use with this model.
    Short description Brief description of what the ERP model represents.
    Long text A longer description or information about the ERP data model.
    ERP software

    Supportability of the model. This field is required because it determines which models can be used with a system. When you create or update a model and specify an ERP system, the software linked to that system is automatically added to this field. You can select additional options from the list. The list contains major SAP versions and does not include patch versions. When a model is exported, the ERP software information specified here is included.