Set up the SumTotal spoke

Integrate your ServiceNow instance with the SumTotal application host so the SumTotal spoke can perform actions on the SumTotal server.

Before you begin

• Request an Integration Hub subscription.
• Activate the SumTotal spoke.
• Ensure that the SumTotal configuration template is selected in the SumTotal alias page.
• Role required: admin.

About this task

This task enables you to set up a connection and credential record so that your ServiceNow instance can integrate with the SumTotal host. The connection and credential alias record is a form that contains the SumTotal spoke configuration template and the connection and credential details to connect to the SumTotal host.

Set up SumTotal spoke connection and credential record

Integrate your ServiceNow instance with the SumTotal host by setting up the connection and credential record.

Before you begin

• Role required: admin

About this task

The image provides the flow of creating a connection and credential record.

Procedure

1. Log in to the SumTotal host.
2. Navigate to ADMINISTRATION > System > Configuration > Technical Configuration > OAuth Configuration > .
3. On the OAUTH CLIENTS page, click +Add.
4. In the EDIT page, enter the details.

   Table 1. SumTotal OAuth client setup form

   Field	Description
   Client Name	Custom name of the OAuth client.
   Client Id	Unique ID of the OAuth client. You need it when setting up the connection and credential record in the ServiceNow instance. Tip: To copy the ID, click COPY.
   Client Secret	Client secret to set up the connection and credential record in the ServiceNow instance. Tip: To copy the ID, click COPY.
   Allowed Grant Types	Select Client Credentials.
   Settings	Select Enabled.
   Access Token Lifetime (minutes)	The duration of the access token.
   Scopes	Select allapis.
   Redirect URI	URL of the location after the app is successfully authorized and granted an access token.

5. Select Submit.

Result

The SumTotal OAuth client is created.