Lenovo Spoke

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Lenovo Spoke

    The Lenovo Spoke for ServiceNow enables customers to retrieve warranty details for their Lenovo hardware assets by integrating directly with the Lenovo Warranty API. This integration automates the process of downloading asset warranty information triggered by events within the ServiceNow platform, helping organizations maintain up-to-date hardware warranty data.

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    Key Features

    • Warranty Information Retrieval: Connects to Lenovo Warranty API v2.5 (and potentially later versions) to download asset warranty details automatically.
    • Integration Hub Dependency: Requires an active Integration Hub subscription to operate.
    • Connection and Credential Management: Uses ServiceNow’s alias system to manage OAuth credentials and connection information, simplifying maintenance across multiple environments.
    • Action Provided: The primary action is “Download Asset Warranty,” which fetches warranty data when triggered by relevant events.

    Practical Requirements

    • Client ID: Customers must obtain a Client ID from Lenovo, typically through their Lenovo sales or service representative, to authenticate API access.
    • No Additional Plugin Dependencies: Lenovo Spoke functions independently without requiring other plugins.
    • Connection Setup: Customers must create connection and credential records within ServiceNow to establish secure authentication with Lenovo’s API.

    What Customers Can Expect

    By implementing the Lenovo Spoke, ServiceNow customers can efficiently automate the retrieval of warranty information for Lenovo hardware assets, improving asset management accuracy and reducing manual effort. The spoke leverages Integration Hub’s capabilities for seamless integration and credential management, enabling consistent and secure API interactions.

    Get the warranty details of your hardware assets from Lenovo.

    Request apps on the Store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Supported versions

    This spoke was built for Lenovo Warranty API v2.5, but may be compatible with later versions.

    Spoke requirements

    You should have the Client ID provided by Lenovo. If you don’t have one, contact your organization's Lenovo sales or service representative.

    Spoke dependencies

    The Lenovo spoke doesn't have a dependency on any other plugin.

    Spoke actions

    The Lenovo spoke provides action to automate downloading asset warranty information when events occur in your ServiceNow instance. Available action is as follows:

    Action Description
    Download Asset Warranty Connect to the Lenovo Warranty API to download asset warranty information.
    Note:
    For more information on getting asset warranty details from Lenovo, see .

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    To use the actions in the Lenovo spoke, you must create a connection and credential record to authenticate and connect to Lenovo. For more information, see Create a connection and credential for Lenovo spoke