Recording automations
Summarize
Summary of Recording Automations
The recorder option in the RPA Desktop Design Studio allows ServiceNow customers to capture their interactions with desktop or web applications and automatically convert these actions into an automation flow. This feature supports both attended and unattended automations and eliminates the need to manually create workflows using connectors or components.
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The recorder works with applications supported by the Universal App Connector and highlights various UI elements to help differentiate them and perform corresponding actions. Each interaction is saved and organized by application screens in the Recorded actions pane.
Key Features
- Automatic Flow Generation: Upon saving a recording, an automation flow is created as an activity within the automation project, and the recording is stored as a configurable object under Global Objects.
- Element and Screen Configuration: The screens and elements recorded are configured as Global Objects. Screen match rules and element attributes can be customized through the Universal App Connector for accuracy and robustness.
- Enhanced Element Interrogation: Element names are auto-populated in the Recorded actions pane based on the target application’s metadata or element type, improving clarity during automation creation.
- Action Management: Recorded actions can be rearranged and repositioned within the pane, allowing users to modify the execution sequence easily. Changes update the generated automation flow accordingly.
- Edit Recorded Actions: Instead of re-recording, users can edit action types or element details directly within the Recorded actions pane to refine their automation steps.
- Automatic Application Launch Component: The recorder automatically adds the necessary component to launch the target application in the automation flow, streamlining setup.
Benefits
- Enables low-code users to create automations quickly and easily without deep technical knowledge.
- Reduces time and effort compared to manually building automations using connectors or components.
- Improves automation accuracy and maintainability through configurable screen and element settings.
Limitations
Recorder functionality requires applications to be interrogated by the Universal App Connector. For detailed known issues and limitations related to recording automations, customers should consult the RPA Desktop Design Studio documentation specifically addressing these topics.
Practical Usage
ServiceNow customers can start recording automations by using the recorder in RPA Desktop Design Studio. This captures user actions on UI elements such as text boxes, buttons, and hyperlinks, generating an automation flow that can be further enhanced and customized within the design environment.
Capture your actions from your desktop or web applications and convert them into an automation flow by using the recorder option in the RPA Desktop Design Studio application. You can record attended and unattended automations by using this capability. When you record an automation, you don't have to create it manually by using connectors or components.
Highlighting an element
When you use the recorder, you can highlight the different elements in an application. These highlights enable you to differentiate the different type of elements. You can then perform the required action for each element. Each element has a default action and a list of sub-actions.
Recorded actions pane
The action that you perform on each element is captured in the Recorded actions pane. The recorded action in the Recorded actions pane displays the type of action and the element on which the action is performed. The recorded actions are also listed according to the application screens.
Automation flow generation
When a recording is saved, the RPA Desktop Design Studio application generates an automation flow as an activity to the automation project. The recording is also automatically configured as an object and listed under the Global Objects option in the Project Explorer pane. You can improve the generated automation flow from the Design surface by adding further components.
Configuring the screen match rules
The screens and elements of the recording are also configured as objects to Global Objects. You can configure the screen match rules and the element attributes based on your preference, by using the Universal App Connector. For more information on how to use the Universal App Connector, see Universal app connector.
Enhanced element interrogations
Populate element name
When you record an action in the application, the element name is automatically filled in the Recorded actions pane. The element name is captured from the target application. In the following example, while recording the SendKeys action, the element name "Location" is automatically filled, followed by "with text" and the keys or text value that is inputted by the user during the recording phase. If no default element name is available in the target application, the type of element is used as the name.
Rearrange recorded actions
When you save the recording, the automation is generated accordingly. The automation flow is generated based on the new sequence of actions in the Recorded actions pane.
Editing a recorded action
Launch application
On the design surface, the component to launch an application is now added automatically to the automation flow that is generated by the recorder.Benefits of creating automations with the recorder
- Low-code users can create automations more easily. Manually creating an automation with a connector or component is complicated.
- There's less time and effort needed to create an automation with the recorder.
Limitations
For information on the known issues and limitations for recording automations, see Known issues and limitations of RPA Desktop Design Studio for recording automations [KB1225708].