Zero Copy Connector for ERP

  • Release version: Australia
  • Updated June 8, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Zero Copy Connector for ERP

    Zero Copy Connector for ERP is a ServiceNow scoped application designed to facilitate the retrieval and update of ERP data from systems of record such as SAP. It supports ERP modernization by enabling the replacement of complex legacy custom code with digitized workflows, resulting in a simplified and clean ERP core. This modernization reduces the effort required for maintaining legacy systems and accelerates innovation atop the ERP system without deep knowledge of the legacy environment.

    Show full answer Show less

    The application allows administrators and developers to avoid time-consuming database view or endpoint creation within the ERP, freeing them to focus on migration and other projects.

    Key Features

    • Models: Foundation objects that represent ERP system data in remote and extraction tables. They support read, update, and create operations directly on the ERP system.
    • App Building: Use models with ServiceNow Studio, Creator Studio, or Workflow Studio to build applications and workflows utilizing ERP data.
    • Content Packs: Predefined models and process extensions designed to accelerate development, especially for users with limited SAP domain knowledge.
    • AI Agent Collection: Integration with Now Assist to enable agentic workflows for enhanced automation and assistance.
    • Configuration and Management: Facilities to install, configure, and manage remote tables and connections for seamless ERP data access.

    Practical Benefits for ServiceNow Customers

    • Facilitates ERP modernization by digitizing workflows, reducing reliance on legacy custom code.
    • Speeds up the development of ERP-related applications by providing reusable models and content packs.
    • Enables easier integration and manipulation of ERP data within ServiceNow environments.
    • Reduces administrative overhead related to managing ERP data endpoints and views.
    • Supports innovation on ERP platforms without requiring deep expertise in legacy systems.

    Getting Started

    To use Zero Copy Connector for ERP, download it from the ServiceNow Store. If the application does not appear immediately after installation, clear your local cache. ServiceNow also offers comprehensive training and learning resources, including fundamentals, content pack tutorials, and ERP modernization guidance to help accelerate adoption.

    Zero Copy Connector for ERP (Enterprise Resource Planning) is a ServiceNow scoped application that enables you to retrieve and update ERP data from a system of record, such as SAP.

    Note:
    This scoped application was previously named ERP Data Hub and ERP Canvas.

    Legacy systems of record, such as SAP, can have old, complex custom code and data. The old information requires more time and effort to move to newer versions of the system of record. Use Zero Copy Connector for ERP to find and replace custom code with digitized workflows, resulting in a clean ERP core. This is the process of ERP modernization.

    The replatforming of legacy code enables innovation on top of the system of record without knowledge of the legacy system. Administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record and can work on other projects, such as migration.

    Infographic that visually shows querying SAP and identifying data models to simplify ERP.

    Use models as the foundation for ERP apps. These models include ERP system data in remote tables and extraction tables. The models enable you to perform read, update, and create operations on the ERP system. After you create models, you can use the extracted and transformed data to build apps that access the models. For example, use ServiceNow Studio or Creator Studio to build apps, or use the ERP data in flows within Workflow Studio.

    Zero Copy Connector for ERP content packs are sets of predefined models and process extensions that are useful examples for developers with little or no SAP domain knowledge. Content packs accelerate the work so that building uses cases involving SAP data becomes a faster process that more developers can accomplish. For more information, see Zero Copy Connector for ERP content packs.

    Note:
    For information about new and updated features in the Australia release, see Zero Copy Connector for ERP release notes.

    Learning resources for Zero Copy Connector for ERP

    Learn more about Zero Copy Connector for ERP ServiceNow resources
    Zero Copy Connector for ERP has a several training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow University site.)

    Zero Copy Connector for ERP Fundamentals

    Introduction to Zero Copy Connector for ERP Content Packs and Process Extensions

    ERP modernization: Working toward a clean core

    Request Zero Copy Connector for ERP on the store

    Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use Zero Copy Connector for ERP, you must first download the application from the ServiceNow Store. If you don't see Zero Copy Connector for ERP on your instance after you've completed the download, clear your local cache.