Automation Center properties

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  • Updated March 12, 2026
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    Summary of Automation Center properties

    Automation Center properties in ServiceNow allow you to configure and customize various aspects of the Automation Center workspace, reporting, action management, migration, and integration with related features such as Spotlight, Recommended Actions, and Now Assist. These properties enable you to optimize data retention, display settings, cost calculations, and system integration behavior to suit your organizational needs.

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    Key Properties and Their Uses

    • Workspace Data Display and Retention:
      • snac.workspace.date.defaultnumofdays sets the default timeframe for data display in the workspace (default 7 days).
      • snac.purgeautomationdataindays controls how long automation execution data, logs, and insights are retained (default 14 days).
    • Reporting and Cost Savings:
      • snac.reportingcurrency defines the currency used in dashboards and reports (default USD).
      • snac.savingsaveragingwindow determines the moving average window for cost and time saved per run (default 4 runs).
    • Spotlight Feature Integration:
      • snac.use.spotlight.score.for.requests enables or disables the Spotlight scoring feature (default enabled).
      • snac.use.spotlight.group.for.requests stores the Spotlight group ID used by the system.
    • Recommended Actions:
      • snac.userecommendedactions toggles the Recommended Actions application within Automation Center (default disabled).
    • Action Management:
      • snac.maxnumberofactions sets the max number of actions displayed in the action center.
      • snac.maxnumberofrecentexecutions controls how many recent action executions are shown (default 12).
      • snac.newactionthreshold defines how long the “New action” tag appears for new actions (default 12 days).
    • Migration Accelerator:
      • snac.rpamigration.base.url configures the base URL used during UiPath automation migration to RPA Hub.
      • snac.pollingtimeoutmigrationreport sets the timeout duration for polling migration report status to avoid indefinite waits (default 300 ms).
    • Now Assist for Automation Center:
      • snacassist.autocalculatesavings sets how many automations have savings auto-calculated (default 2).
      • snacassist.enterprisedevhourlyrate defines the enterprise development hourly rate for savings calculations (default $50).
      • snacassist.maxcalculatesavings limits the maximum automations selectable for savings calculation at once (default 10).
    • Additional Settings:
      • snac.pdiinstancetypes identifies which instance types are considered Personal Developer Instances for agent creation.
      • snac.lensimagebatchsize controls the number of images sent per call to the lens skill for image processing (recommended 5–10, default 8).

    Practical Benefits for ServiceNow Customers

    By configuring these properties, you can tailor the Automation Center environment to your company’s operational cadence and reporting requirements, enhance performance and usability of automation insights, control the visibility and lifecycle of actions, and streamline migration and integration processes. This ensures efficient automation management, improved cost and time savings visibility, and smoother adoption of advanced features like Spotlight and Now Assist.

    You can access system properties for Automation Center by navigating to All > Automation Center > Administration > Automation Properties.

    Table 1. Automation Center properties
    Property Description

    sn_ac.workspace.date.default_num_of_days

    		 Defines the default number of days that data is shown in the Automation Center workspace.
    • Type: integer
    • Default value: 7

    sn_ac.purge_automation_data_in_days

    		 Defines the number of days the automation execution data, import error logs, action logs data, and automation insights information is retained.
    • Type: integer
    • Default value: 14

    sn_ac.reporting_currency

    		 Defines the currency that is used in the Automation Center dashboards and reports.
    • Type: integer
    • Default value: USD
    sn_ac.savings_averaging_window Calculates the moving average for cost and time saved per run.
    • Type: integer
    • Default value: 4
    Table 2. ServiceNow® Spotlight properties
    Property Description

    sn_ac.use.spotlight.score.for.requests

    		 When turned on (by setting the value to True), Spotlight feature is enabled in the Automation Center workspace.
    • Type: True/False
    • Default value: True

    sn_ac.use.spotlight.group.for.requests

    		 Stores the spotlight group sys_id to let the system know which spotlight group to use.
    • Type: string
    • Default value: e037711dc3a11110995486d91840dd03
    Table 3. ServiceNow® Recommended Actions properties
    Property Description

    sn_ac.use_recommended_actions

    		 When turned on (by setting the value to True), Recommended Actions application is enabled in the Automation Center workspace.
    • Type: True/False
    • Default value: False
    Table 4. Action properties
    Property Description

    sn_ac.max_number_of_actions

    		 Sets the maximum number of actions to show in all actions section in action center.
    • Type: True/False
    • Default value: False
    sn_ac.max_number_of_recent_executions Controls the number of action log cards we want to show in the recent section in action center.
    • Type: Integer
    • Default value: 12
    sn_ac.new_action_threshold Controls the number of days the "New action" tag should appear for the newly created actions.
    • Type: Integer
    • Default value: 12
    Table 5. Migration accelerator properties
    Property Description
    sn_ac.rpamigration.base.url

    When you migrate UiPath automations to RPA Hub using Automation Center, this URL is used. When you generate a report using repository URL, in the Base URL field this value is populated.

    • Type: string
    • Default value: https://rpamigration-prod-default/
    sn_ac.polling_timeout_migration_report Defines the maximum duration (in milliseconds/seconds) to wait while polling for the migration report status before the request times out. This ensures that long-running or stalled migration status checks do not block the process indefinitely.
    • Type: Integer
    • Default value: 300
    Table 6. Now Assist for Automation Center properties
    Property Description
    sn_ac_assist.auto_calculate_savings Defines the number of automations for which the time and cost savings will be automatically calculated.
    • Feature: Automation Explorer
    • Type: integer
    • Default value: 2
    sn_ac_assist.enterprise_dev_hourly_rate Defines the value of development hourly rate for enterprise.
    • Feature: Automation Explorer
    • Type: integer
    • Default value: 50
    sn_ac_assist.max_calculate_savings Defines the maximum number of automations that can be selected at once for calculation of the time and cost savings.
    • Feature: Automation Explorer
    • Type: integer
    • Default value: 10
    sn_ac.pdi_instance_types Controls which instance types are PDI (Personal Developer Instances). When creating an agent, you need an instance. When you create an instance, this property is used to decide which instance types are PDI.
    • Type: string
    • Default value: Demonstration, Shared-Demo, Developer, Subproduction
    sn_ac.lens_image_batch_size Number of images sent per call to the lens skill for image processing. Suggested range is from 5 to 10.
    • Type: integer
    • Default value: 8