Create and associate topics

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Create topics that you want to associate with the new or cloned taxonomy.

    Before you begin

    When you have a lot of topics, ensure you set up user criteria for your topics.

    Role required: taxonomy_admin

    User criteria required: Taxonomy Manager, Taxonomy Contributor, Topic Manager, Topic Contributor.

    Procedure

    1. Navigate to All > Content Taxonomy > Topics.
    2. Click New.
    3. On the form, fill in the fields.
      For more information on the fields and description, see Topic form.
      Note:
      For better topic discovery and search results, avoid special character / and ensure you re-index the content after topic name edits.
    4. Select Enable user preference check to set topic-level visibility and security.
      For more information, see Enable user criteria for topics.
    5. Click Submit.
      Note:
      When you clone or move a topic, the associated guided self-service also is cloned or moved accordingly.
      Figure 1. Related list with tabs
      associating topic to the related tabs
      Note:
      Topics are visible only when content is associated with it.

    What to do next

    Create child topics for the parent topic. For more information, see Create a child topic. Go to the tabs to associate the topic appropriately.