Cisco Meraki installed integrations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Predefined system integrations use Meraki REST APIs to pull metric data into your ServiceNow instance to monitor your Cisco Meraki devices. Each integration is driven by a connector instance whose metric parameter determines the data that the instance collects.

    Table 1. Cisco Meraki installed integrations
    Cisco Meraki integration Description Metric parameter value
    Device Performance Collects performance metrics from devices, including utilization, throughput, and availability data. getDevicePerformance
    Uplink Statuses Monitors the connectivity status of WAN uplinks on MX and Z series devices. getUplinkStatuses
    Configuration Changes Tracks configuration changes made to devices and networks in the dashboard. getConfigurationChanges
    Network Shaping Uplink Bandwidth Collects configured bandwidth limits for WAN uplinks used in traffic shaping. getNetworkShapingUplinkBandwidth
    Switch Port Statuses by Switch Monitors port status and connectivity for MS switches. getSwitchPortsStatusesBySwitch
    Uplink Usage by Network Collects uplink bandwidth usage data aggregated by network for MX and Z series devices. getUplinksUsageByNetwork
    Uplinks Loss and Latency Monitors packet loss and latency for WAN uplinks on MX appliances. getUplinksLossAndLatency
    VPN Stats Monitors site-to-site VPN tunnel status for MX appliances. getVpnStats