GlideSysAttachment - Scoped

  • Release version: Xanadu
  • Updated August 1, 2024
  • 5 minutes to read
  • The GlideSysAttachment API provides methods to handle attachments.

    Content is returned as a string, not as a byte array when getContent() is called.

    Content is returned as a GlideScriptableInputStream object when getContentStream() is called. The GlideScriptableInputStream contains the actual bytes not converted into a string.

    Scoped GlideSysAttachment - GlideSysAttachment()

    Creates an instance of the GlideSysAttachment class.

    Table 1. Parameters
    Name Type Description
    None

    Scoped GlideSysAttachment - copy(String sourceTable, String sourceID, String targetTable, String targetID)

    Copies attachments from the source record to the target record.

    Table 2. Parameters
    Name Type Description
    sourceTable String Name of the table with the attachments to be copied.
    sourceID String Source table's sys_id.
    targetTable String Name of the table on which to add the attachments.
    targetID String Target table's sys_id.
    Table 3. Returns
    Type Description
    String Array of sys_ids of the attachments that were copied.
    var attachment = new GlideSysAttachment();
    var incidentSysID = 'ab1b30031b04ec101363ff37dc4bcbfc';
    var incGR = new GlideRecord('incident');
    incGR.get(incidentSysID);
    
    var copiedAttachments = attachment.copy('incident', incidentSysID, 'problem', incGR.getValue('problem_id'));
    gs.info('Copied attachments: ' + copiedAttachments);

    Output:

    Copied attachments: 6e4621df1bc420501363ff37dc4bcbb0,a87769531b0820501363ff37dc4bcba2

    Scoped GlideSysAttachment - deleteAttachment(String attachmentID)

    Deletes the specified attachment.

    Table 4. Parameters
    Name Type Description
    attachmentID String Attachment's sys_id.
    Table 5. Returns
    Type Description
    void
    var attachment = new GlideSysAttachment();
    var attachmentSysID = 'a87769531b0820501363ff37dc4bcba2';
    attachment.deleteAttachment(attachmentSysID);

    Scoped GlideSysAttachment - getAttachments(String tableName, String sys_id)

    Returns a GlideRecord containing the matching attachment metadata such as name, type, or size.

    Table 6. Parameters
    Name Type Description
    tableName String Name of the table to which the attachment belongs; for example, incident.
    sys_id String Sys_id of record to which the attachment belongs.
    Table 7. Returns
    Type Description
    GlideRecord GlideRecord object containing the matching attachment metadata such as name, type, or size.

    The following script lists attachment file names for a record with two attachments.

    var attachment = new GlideSysAttachment();
    
    var agr = attachment.getAttachments('<table_name>', '<record_sys_id>');
    
    while(agr.next())
    gs.info(agr.getValue('file_name'));

    Output:

    *** Script: filename1.txt
    *** Script: filename2.txt

    Scoped GlideSysAttachment - getContent(GlideRecord sysAttachment)

    Returns the attachment content as a string.

    This method is for use in scoped applications only. This method returns undefined when used in the global scope. To read attachment content in the global scope, use the getContentStream() method from the GlideSysAttachment - Global API.

    This method supports the following file types for attachments.
    • CSV (*.csv)
    • JSON (*.json)
    • Text (*.txt)
    Table 8. Parameters
    Name Type Description
    sysAttachment GlideRecord Attachment record.
    Table 9. Returns
    Type Description
    String Attachment contents as a string. Returns up to 5MB of data.
    var attachment = new GlideSysAttachment();
    
    var agr = attachment.getAttachments('incident', '78271e1347c12200e0ef563dbb9a7109'); //create attachment GlideRecord
    
    while(agr.next()) { //for each attachment on the incident record
       gs.info(agr.getValue('file_name')); //print file name of attachment
       var attachmentContent = attachment.getContent(agr);
       gs.info('Attachment content: ' + attachmentContent); //print attachment content
    }

    Output:

    Doc1.txt
    Attachment content: I am text in a txt file attached to a record.

    Scoped GlideSysAttachment - getContentBase64(GlideRecord sysAttachment)

    Returns the attachment content as a string with base64 encoding.

    This method is for use in scoped applications only. This method returns undefined when used in the global scope. To read attachment content in the global scope, use the getContentStream method from the GlideSysAttachment - Global API.

    Table 10. Parameters
    Name Type Description
    sysAttachment GlideRecord Attachment record.
    Table 11. Returns
    Type Description
    String Attachment contents as a string with base64 encoding. Returns up to 5MB of data.
    var attachment = new GlideSysAttachment();
    
    var agr = attachment.getAttachments('incident', '78271e1347c12200e0ef563dbb9a7109'); //create attachment GlideRecord
    
    while(agr.next()) { //for each attachment on the incident record
       gs.info(agr.getValue('file_name')); //print file name of attachment
       var attachmentContent = attachment.getContentBase64(agr);
       gs.info('Attachment content: ' + attachmentContent); //print attachment content
    }

    Output:

    Doc1.txt
    Attachment content: SSBhbSB0ZXh0IGluIGEgdHh0IGZpbGUgYXR0YWNoZWQgdG8gYSByZWNvcmQuIA0=

    Scoped GlideSysAttachment - getContentStream(String sysID)

    Returns a GlideScriptableInputStream object given the sys_id of an attachment.

    You can use the GlideTextReader API to read the content stream.

    Table 12. Parameters
    Name Type Description
    sysID String Attachment sys_id.
    Table 13. Returns
    Type Description
    GlideScriptableInputStream Stream that contains the attachment content.
    var attachment = new GlideSysAttachment();
    var attachmentSysID = '6e4621df1bc420501363ff37dc4bcbb0';
    var attachmentContentStream = attachment.getContentStream(attachmentSysID);
    gs.info('Attachment content stream: ' + attachmentContentStream);

    Output:

    Attachment content stream: com.glide.communications.GlideScriptableInputStream@14bd299

    Scoped GlideSysAttachment - write(GlideRecord record, String fileName, String contentType, String content)

    Attaches a specified attachment to the specified record.

    Table 14. Parameters
    Name Type Description
    record GlideRecord Record to which to attach the attachment.
    fileName String Attachment file name.
    contentType String MIME type of the attachment, such as image/png. Located in the Attachment [sys_attachment] table in the Content type field.
    content String Attachment content.
    Table 15. Returns
    Type Description
    String Attachment sys_id. Returns null if the attachment was not added.
    var attachment = new GlideSysAttachment();
    
    //set up inputs
    var rec = new GlideRecord('incident');
    rec.get('78271e1347c12200e0ef563dbb9a7109');
    var fileName = 'example.txt';
    var contentType = 'text/csv';
    var content = 'The text that is stored inside my file';
    
    var agr = attachment.write(rec, fileName, contentType, content);
    
    gs.info('The attachment sys_id is: ' + agr);

    Output:

    The attachment sys_id is: 01271e4317c13311e0ef563dbb9abe34

    Scoped GlideSysAttachment - writeBase64(GlideRecord now_GR, String fileName, String contentType, String content_base64Encoded)

    Inserts an attachment for the specified record using base64 encoded content.

    Table 16. Parameters
    Name Type Description
    now_GR GlideRecord Record to which the attachment is to be attached.
    fileName String Attachment's file name.
    contentType String Attachment's content type.
    content String Attachment content in base64 format.
    Table 17. Returns
    Type Description
    String Sys_id of the attachment created.
    var attachment = new GlideSysAttachment();
    
    var rec = new GlideRecord('incident');
    var incidentSysID = 'ab1b30031b04ec101363ff37dc4bcbfc';
    rec.get(incidentSysID);
    var fileName = 'example.txt';
    var contentType = 'text/csv';
    var base64Encodedcontent = 'SSBhbSB0ZXh0Lg==';
    
    var agr = attachment.writeBase64(rec, fileName, contentType, base64Encodedcontent);
    
    gs.info('The attachment sys_id is: ' + agr);

    Output:

    The attachment sys_id is: 10cde9971b0820501363ff37dc4bcba6

    Scoped GlideSysAttachment - writeContentStream(GlideRecord now_GR, String fileName, String contentType, GlideScriptableInputStream inputStream)

    Inserts an attachment using the input stream.

    Table 18. Parameters
    Name Type Description
    now_GR GlideRecord Record to which to attach the attachment.
    fileName String Attachment file name.
    contentType String MIME type of the attachment, such as image/png. Located in the Attachment [sys_attachment] table in the Content type field.
    content GlideScriptableInputStream Attachment content.
    Table 19. Returns
    Type Description
    String Sys_id of the attachment created.

    Attaches a content stream from the sys_attachment table to a test_table record.

    function copyAttachmentToGlideRecord(conceptSysId) {
    
      // Get record from test_table using sys_id
      var targetGlideRecord = new GlideRecord("test_table");
      if (!targetGlideRecord.get(conceptSysId)) {
         throw ("Cannot find record created by test with sys_id: " + conceptSysId);
      }
    
      // Get record from sys_attachment table
      var sourceAttachmentGlideRecord = new GlideRecord('sys_attachment');    
      sourceAttachmentGlideRecord.query();
      sourceAttachmentGlideRecord.next();
    
      // Get field values from retrieved sys_attachment record
      var fileName = sourceAttachmentGlideRecord.getValue('file_name');
      var contentType = sourceAttachmentGlideRecord.getValue('content_type');
      var sourceAttachmentSysId = sourceAttachmentGlideRecord.getValue('sys_id');
    
      // Attach sys_attachment record content stream to test_table record
      var gsa = new GlideSysAttachment();
      gsa.writeContentStream(
        targetGlideRecord,
        fileName,
        contentType,
        gsa.getContentStream(sourceAttachmentSysId));
      gs.info("Attachment created");
    }