Combined ITSM Success Dashboard release notes for upgrades from Vancouver to Washington DC

Consolidated page of all release notes for ITSM Success Dashboard from Vancouver to Washington DC.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family ITSM Success Dashboard release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading ITSM Success Dashboard to Washington DC

Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

New features

Between your current release family and Washington DC, new features were introduced for ITSM Success Dashboard.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Create an operational success dashboard Access real-time monitoring, analysis, and decision-making through ITSM Success Dashboard to enhance the efficiency and effectiveness of your ITSM processes. ITSM Success Dashboard indicators KPI definitions and formulas Analyze the KPI metrics of Now Assist for IT Service Management on the Success Dashboard and take actions to improve the performance of the ITSM implementation. ITSM Success Dashboard Admin console As an admin, oversee and control the ITSM Success Dashboard, Operational Success, and Benchmarks dashboards. From a single console, you have the ability to activate or update the necessary plugins, modify configuration settings, analyze usage data, and access ServiceNow help.

Changes

Between your current release family and Washington DC, some changes were made to existing ITSM Success Dashboard features.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Removed

Between your current release family and Washington DC, some ITSM Success Dashboard features or functionality were removed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Deprecations

Between your current release family and Washington DC, some ITSM Success Dashboard features or functionality were deprecated.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Activation information

Review information on how to activate ITSM Success Dashboard.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Install ITSM Success Dashboard by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for ITSM Success Dashboard we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for ITSM Success Dashboard we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Accessibility information

Review details on accessibility information for ITSM Success Dashboard, such as specific requirements or compliance levels.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Localization information

If there are specific localization considerations for ITSM Success Dashboard we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Highlight information

If there are specific highlight considerations for ITSM Success Dashboard we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Measure the efficiency and effectiveness of the day-to-day operations for your organization using the Operational Success dashboard. Track the performance of Now Assist for IT Service Management within your organization’s processes with dedicated key performance indicators (KPIs). Guided and comprehensive Admin experience to get started with Success Dashboard. See ITSM Success Dashboard indicators for more information.