Combined Opportunity Management release notes for upgrades from Vancouver to Washington DC

Consolidated page of all release notes for Opportunity Management from Vancouver to Washington DC.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Opportunity Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Opportunity Management to Washington DC

Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

New features

Between your current release family and Washington DC, new features were introduced for Opportunity Management.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Opportunity needs analysis Respond to questionnaires that guide you through a series of questions that provide product recommendations for a customer. Opportunity creation Create opportunity headers and lines for recommended products. Kanban boards Monitor the status of opportunities by using a Kanban view that shows opportunities that are planned, in progress, or completed. Generating quotes from opportunities Convert opportunities to sales quotes if you’re using the ServiceNow Quote Management application. Pricing integration with Opportunity Select and use the price lists that are now populated on the opportunity and opportunity line items.

Changes

Between your current release family and Washington DC, some changes were made to existing Opportunity Management features.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Removed

Between your current release family and Washington DC, some Opportunity Management features or functionality were removed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Deprecations

Between your current release family and Washington DC, some Opportunity Management features or functionality were deprecated.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Activation information

Review information on how to activate Opportunity Management.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Install Opportunity Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Opportunity Management we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Opportunity Management we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	ServiceNow workspaces don’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge - Chromium or one of the other supported browsers listed in Browser support.

Accessibility information

Review details on accessibility information for Opportunity Management, such as specific requirements or compliance levels.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Localization information

If there are specific localization considerations for Opportunity Management we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Highlight information

If there are specific highlight considerations for Opportunity Management we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Capture customer needs and requirements through needs analysis questionnaires to generate product recommendations. Create opportunities on the ServiceNow platform or bring in opportunity data from other third-party systems. Convert opportunities to sales quotes with ease. Track opportunity progress with structured Sales Cycle types and Stages. Engage customers through tasks, emails, and appointments for conversion. View prices for a product offering from the catalog based on the selected price list. See Opportunity Management for more information.