Combined Platform Analytics Experience release notes for upgrades from Vancouver to Washington DC

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Platform Analytics Experience release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Platform Analytics Experience to Washington DC

Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Platform Analytics Experience functionality was previously located in the Platform Analytics Workspace. The functionality is now part of the core ServiceNow AI Platform, accessible through the Next Experience Unified Navigation. You can migrate any dashboards, reports, and Performance Analytics widgets that were created in Core UI to this functionality.

New features

Between your current release family and Washington DC, new features were introduced for Platform Analytics Experience.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Dashboard migration to Platform Analytics Experience Migrate either all your dashboards to new experiences or a subset of dashboards to the Platform Analytics Experience. This migration includes other Core UI analytics artifacts such as reports and Performance Analytics widgets. Platform Analytics in Unified Navigation Instead of accessing Platform Analytics only in a workspace, access it as normal functionality through the Unified Navigation Platform Analytics module. After you migrate all of your dashboards to Platform Analytics, Unified Navigation item visibility for Platform Analytics depends on the roles assigned to the user. Proactive analytics insights on dashboards Improve your decision making with automated insights and predictive alerts delivered in context via dashboard cards, which make it taking informed, timely actions easier. Both historical and predicted events are shown. Proactive Analytics workflow triggers In , create automated workflows that are triggered by proactive analytics events. Pareto visualization Show a bar chart with columns in descending order topped by a line showing the cumulative percentage contribution of each column. Use this visualization to analyze the frequency of problems or outcomes in a process and show the most important ones.

Changes

Between your current release family and Washington DC, some changes were made to existing Platform Analytics Experience features.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Many-to-many filters Unified filters now support many-to-many relationships, where a value on the filter source table can match multiple values on the target table and vice versa. Pivot table improvements Multiple columns are supported, with up to three group-by values selected as columns. You can select different choice fields as group-by values with multiple data sources. This ability is also available in bar visualizations. Header alignment now matches the alignment of content in the columns. Indicator scorecard improvements The breakdown distribution can now be shown for an indicator. If you select only one indicator to show, you can show the distribution of scores across the elements of up to two breakdowns. You can also enable viewers to change the breakdowns that are shown. Metrics on list-type scorecards now include a latest score bar. You can now add dividing lines between rows as well as columns on pivot-type scorecards. Customizable dashboard background colors The dashboard editor can set a background color for the whole dashboard or for individual dashboard tabs. Data visualizations can be added to a dashboard from the Visualization Designer A visualization editor with editing rights can add the visualization they’re working on to a dashboard from inside the Visualization Designer. Manual and automatic dashboard refresh Any dashboard viewer can refresh the data on a dashboard. A dashboard administrator can schedule automated dashboard refreshes. Owner information You can add the owner and owner group to the details of dashboards, saved data visualizations, and saved filters. Customizable chart interaction In data visualizations, you can set the navigation when a viewer selects a segment of a chart. You can enable the viewer to drill down to data or to open an internal or external URL. Bar and pie visualizations support act as filter You can configure pie and bar visualizations (excluding Pareto) to act as filters. If a viewer then selects a pie segment or a bar column, all other visualizations on that dashboard tab are filtered for matching values. Metric formatting support for manual data in data visualizations Metric formatting is now available for manual JSON data sources. This feature was formerly available only for predefined data sources such as tables and indicators.

Removed

Between your current release family and Washington DC, some Platform Analytics Experience features or functionality were removed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Deprecations

Between your current release family and Washington DC, some Platform Analytics Experience features or functionality were deprecated.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Core UI Reporting functionality is deprecated in favor of Data visualizations in Platform Analytics for net new instances and instances that have migrated to the Platform Analytics experience. Core UI Dashboards functionality is deprecated in favor of Platform Analytics dashboards for net new instances and instances that have migrated to the Platform Analytics experience.

Activation information

Review information on how to activate Platform Analytics Experience.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Platform Analytics Experience is a ServiceNow AI Platform feature that is active by default. This version includes all updates to the Platform Analytics components that have been released on the ServiceNow® Store since the Vancouver release. Any updates after the Washington DC release will be available on the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for Platform Analytics Experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Platform Analytics Experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Accessibility information

Review details on accessibility information for Platform Analytics Experience, such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Keyboard navigation changed in dashboards The keyboard navigation button has been removed from dashboard widgets that have focus. You can press the Spacebar on widgets that have focus to enable moving the widget with the arrow keys. Color contrast in time series data visualizations Contrast in time series visualizations has been improved.

Localization information

If there are specific localization considerations for Platform Analytics Experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.

Highlight information

If there are specific highlight considerations for Platform Analytics Experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Modernize and simplify the consumption of analytics by activating the Platform Analytics Experience. Surface meaningful insights from your analytics data to empower the direct decision making of viewers. Improve viewer interactivity with the ability to set date ranges on time series and customize behavior when a value is selected on a chart. See Platform Analytics experience for more information.